Reservation Agent
Harrison Global - Waltham, MA

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Reservation Agent
Reporting to: Operations Manager

Summary: This position is crucial to the success of Harrison Global and is responsible for creating an outstanding first impression. The core function of this position is to interact with our clients and ensure they have a superior experience when they travel with us.

General Responsibilities:

  • Answering incoming calls and assist with reservations, confirmations, requests, and questions
  • Explain our service to our clients
  • Maintain knowledge of our service
  • Verify reservation details
  • Assist clients with issues and concerns
  • Answer calls within 3 rings utilizing the appropriate greeting

Minimum Requirements:

  • High School Diploma or Equivalent
  • Excellent Written and Verbal communication
  • High-degree of computer proficiency and typing skills @ 40 wpm
  • Previous Call-Center experience preferred

Please feel free to visit our company website to learn about our company:

Indeed - 18 months ago - save job - block
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