We’re here to make the Internet work better by creating the most human experience on the web. Sound ambitious? Yeah, we did that on purpose. We allow our customers to focus on the possibilities of the Internet, not the problems – whether they are a kid working out of a garage or a global conglomerate. We do this by offering hosting services in the 21 world-class datacenters we have planted all over North America and Europe. Oh, and we should probably mention that we run them all on our very own backbone.
We’ve been rapidly growing ever since two maverick minds had a chance meeting in a Vancouver elevator and decided to found the company back in 1999. But don’t assume that our growth path was blazed without challenges. Challenges are why we, and hopefully you, walk into work every day, roll up our sleeves and start creating answers to the dilemmas businesses face on the Internet. If this sounds like something you’re game for, keep on reading.
The Linux System Administrator II:
Performs administration of RedHat and/or Microsoft/IIS based machines in a large managed hosting environment.
Ability to troubleshoot and resolve customer’s issue in a production environment.
Analyzes errors and logs.
Assists in policing our Acceptable use policies (spam, illegal pornography, warez, eggdrop bots) and escalates issues to the Abuse Team.
Troubleshoots and analyzes cause of performance problems.
Ability to trouble-shoot complex application-level problems independently.
Exercises judgment using procedures and best practices to determine appropriate problem resolution.
Other duties and tasks as assigned.
Serves as resident expert on the products supported.
System Administrator must demonstrate the following:
Experience (S.A.) -- 2-4 years
Operating System -- Intermediate knowledge and use of Windows or RedHat
Knowledge of commands/utilities including but not limited to IIS, FTP, telnet, SMTP, POP, IMAP
Familiarity with basic system administration tools and processes
Experience with maintaining, configuring, and troubleshooting RedHat 7.2 through ES5 servers
Working knowledge in mail server applications using SMTP/POP3/IMAP such as MailEnable, and/or Qmail, and/or Sendmail
Ability to troubleshoot basic networking issues using traceroutes, etc.
Ability to troubleshoot Hardware firewalls, and VPN.
Has a solid understanding of Intel-based server hardware, including RAID configuration.
Significant work experience with the following:
RedHat ES3, ES4 and ES5: Apache, FTP, DNS, basic permissions, conf files and cron tasks.
Solid understanding of DNS Record types, resolution process, troubleshooting.
Ability to duplicate the customer’s issue and document, troubleshoot and document, resolve and document the resolution at a level the customer can understand.
The following certifications and/or education are a bonus: Bachelor's degree (B.S.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. MCP, MCSE, RedHat, or comparable certification.
A determination to make a difference.
Flexibility, as this role involves shift work. ‘Flexibility’, by the way, refers to your schedule – if you’ve got physical flexibility to go with it, all the power to you.
Please click on the ‘Apply’ button below to submit your cover letter and resume
Closing Date: We are committed to hiring the best people for our PEER team, therefore this position will remain open until we find the right fit! Be sure to apply right away, we don’t want to miss the opportunity to meet our next superstar.