General Manager in Training
Floor and Decor 80 reviews - Mesquite, TX

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Job Description:
Creates and leads a high performance team that drives
sales through achieving competitive store results in a
high volume, highly complex store. Provides strong
leadership to the team to execute sales generation and
operational functions in the store to ensure customer
satisfaction, maximum productivity and profitability,
inventory control and compliance with company
The functions listed describe the business purpose of
this job. Specific duties or tasks may vary and be
documented separately. The employee might not be
required to perform all functions listed. Additional
duties may be assigned, and functions may be modified,
according to business necessity.
  • Stay within budget with respect to controllable
expenses and drive profitability.
  • Train and develop high-caliber management talent and
be accountable for the quality of training and
development of sales associates.
  • Manage the store and its employees to ensure all store
sales goals are met or exceeded.
  • Identify ways to drive sales generation and ensure
action is taken to achieve goals.
  • Support, model, and enhance the seamless customer
service focus by creating an environment that is
friendly, helpful, knowledgeable and quick for customers
and co-workers.
  • Hold others accountable for achieving productivity
  • Ensure brand standards and operating standards meet or
exceed expectations to support brand consistency.
  • Ensure store presentation standards are achieved and
  • Ensure maximum scheduling coverage especially during
peak traffic periods.
  • Communicate merchandise sell-through and District
trend information to District Manager.
  • Conduct management and sales associate recruiting,
interviewing and selection processes to ensure that the
store is properly staffed at all times.
  • Create and maintain store team, regional, and
corporate relationships.
  • Review and assess the performance of management staff.
Ensure high quality review, assessment and feedback to
sales associates.
  • Train, develop, and supervise management staff. Ensure
high quality supervision, training, and development of
sales associates.
  • Define workload for management staff.
  • Monitor management staff and sales associate retention
and career development; communicate ideas to District
  • Address and document unsatisfactory performance and
policy violations of management staff and sales
associates through administration of disciplinary action
and performance counseling.
  • Ensure compliance to payroll and business planning
  • Monitor, maintain and follow company policies; support
company expectations and systems.
  • Handle store level human resources or loss prevention
issues with District Manager, Human Resources Manager or
Loss Prevention Manager when necessary.
  • Ensure proper scheduling of management staff.
  • Available to open and/or close the store in an
effective manner.
  • Regular attendance and a full-time commitment are
essential functions of the job.
  • Perform additional managerial duties as necessary.
  • Supervise assistant managers with respect to their
supervision of inventory control clerk, warehouse
associates, and sales and customer service associates.
  • Interface with corporate headquarters employees.
  • Plan, prioritize, organize, time management,
efficiency, communication, coaching, training and
  • Ability to run a high volume, highly complex location.
  • Demonstrated proficiency in recruiting, training,
sales generation, operations and merchandising.
  • Excellent communication, delegation, follow-up, and
analytical skills.
  • Ability to exercise independent discretion and
judgment in managing a fast-paced environment adapting
to change with a sense of urgency.
  • High school graduate or equivalent. College degree
  • Three to five years retail management experience and
proven ability to direct activities at all levels.
  • This position description is intended to describe the
general nature and level of work being performed by
people assigned to this job. It is not intended to be
inclusive of all duties and responsibilities and is
subject to change at any time.
WORKING CONDITIONS (Physical/Mental Demands)
With or without reasonable accommodation, requires the
physical and mental capacity to perform effectively all
essential functions. In addition to other demands, the

demands of the job include:
  • Maintain composure in dealing with executives,
customers, vendors, applicants, and staff, in group
settings and in situations requiring high performance
and results.
  • Ability to communicate effectively and appropriately
with customers and store personnel; maneuver around
sales floor, warehouse and store office; lift and carry
up to 50 lbs.
  • Open availability and flexibility to work nights,
weekends, store openings and closings according to the
needs of the business.
  • Operations Manager
  • Sales Manager
  • Department Manager
  • Commercial Relations Manager
  • PC
  • Calculator
  • Telephone and/or cellular telephone
  • Copier, Scanner, Fax
  • Fork Lift

About this company
80 reviews
Floor & Decor provides more choices than the big-box, retail mega-stores. And we offer it for less than what you would find at a designer...