SUMMARY: Provides daily ongoing deployment, configuration, support, administration, maintenance and technical solutions to various technology components that make up the IT Infrastructure environment.
1 Develops or modifies IT Infrastructure to meet business objectives.
2 Maintain and implement technical solutions, specifications, and documentation for various sized projects or daily support initiatives.
3 Works with multiple customers, stakeholders, and system owners to produce requirements, determine feasibility, analyze cost/benefits requirements, and recommend design solution options.
4 Provide training and technical support for users with varying levels of IT knowledge.
5 Completes routine preventative measures and maintains/monitoring network security.
EDUCATION: Bachelor's degree in Information Science or related field and/or equivalent combination of education and experience.
EXPERIENCE: Experienced with Windows Server2000/2003/2008, Active Directory, SQL Server, Network, Switching/Routing, Firewalls, Data Archival, LAN, WAN, VoIP, MPLS, Monitoring and Messaging Systems.
COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:
1 Strong analytical, judgment, and problem solving skills.
2 Strong oral and written communication skills.
3 Strong interpersonal skills, interacts well with technical and non-technical clients.
4 Advanced system and programming knowledge of Cisco Router/Switches/ASA/Nexus/WAPs/TACACS, A10/F5/Brocade Load balancers, Palo Alto Firewalls, Checkpoint firewalls, Ciptheroptics WAN encryption, Riverbed WAN Compression, Brocade Switching and all associated protocols OSPF, BGP, EIGRP, OTV.
5 Familiar with NIST requirements and documentation.
6 Experienced with creating and maintaining disaster recovery/contingency procedures and documentation.
7 Cisco CCNP or higher is preferred.
Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Nelnet Talent Acquisition & Recruiting.
Nelnet is a Drug Free and Tobacco Free Workplace.