Retail Center Navigation Nurse RN
Blue Cross Blue Shield of Florida - Sunrise, FL

This job posting is no longer available on Blue Cross Blue Shield of Florida.

Posting Number: M1035SEP10

Job duties include but not limited to the following:
  • Working in a retail center environment, support a warm and caring customer experience by assessing customers' needs and educating on health, wellness and clinical choices, costs, tools and programs
  • Face-to-face interaction with customers as well as respond to telephone and web-based inquiries
  • Initiate telephonic follow-up when appropriate.
  • Use web-based tools and other aids to facilitate and educate customers on how to use resources, tools, information and products to manage their health care and health care costs.
  • Conduct/facilitate health/wellness coaching and assessments, including collection of biometrics (e.g., blood pressure, blood sample)
  • Facilitate administration of personal health assessments.
  • Provide support for special events and projects for the general public in the retail center and occasionally off-site.
  • Conduct individual and small group educational sessions on wellness and lifestyle topics, using tools and features for managing health and related topics.
Job Requirements:
  • Active Florida RN License
  • BLS certified
  • 1 or more years of experience with hands-on patient/client interaction
  • Experience with health insurance plans, terminology and benefits
  • Excellent verbal and written communication skills
  • Experience with automated medical systems
  • Ability to work flexible hours to include nights, weekends and holidays
  • Bilingual - English/Spanish
Business Specific Criteria (preferred skills):
  • 3 or more years of managed care, case management, disease management, clinical nursing or home health care.
  • Experience working in a Sales/ Marketing environment.
  • Experience with provider contracting and reimbursement methodologies.
  • Experience teaching or coaching others to include web-based tools.
  • Experience with local community health and wellness resources.

Blue Cross Blue Shield of Florida - 3 years ago - save job - block
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