Bilingual Benefit Communication Specialist (Mission Viejo, CA)
Benefit Communication Insourcing - Mission Viejo, CA

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DESCRIPTION

The Bilingual Benefit Communication Specialist (BCS) role is the core of our business. Our BCS employees work on location with our client to effectively communicate and enroll employer-sponsored group and supplemental benefits (i.e., medical, dental, life, disability, critical illness, etc.).

DUTIES

The Bilingual BCS is responsible for scheduling, conducting, and tracking individual personalized benefit review sessions to ensure that each employee has a good understanding of their financial risks and benefit options available to them. The BCS will follow through with processing benefit enrollments and will also respond to employee benefit questions as needed.Enrolling employees into supplemental benefit programs is an essential function of this position. Our philosophy is that enrollments are best accomplished by spending quality time educating the employee using our proprietary communication process. The successful candidate must be willing to learn, apply, and consistently execute all the responsibilities of the position with minimal day-to-day supervision.

QUALIFICATIONS

Bachelor's Degree in a related field and/or related experience Strong, natural ability to communicate effectively and professionally. Prior experience with employer-sponsored insurance benefits is strongly preferred. Ability to assess a situation and problem-solve resulting in positive outcomes. Highly self-motivated and results driven. Very strong work ethic. Customer focused. High level of integrity. Proficiency in MS Office applications (Word and Excel)Strong organizational skillsAbility to multi-taskBilingual (Spanish and English fluency) required The Bilingual BCS is responsible for scheduling, conducting, and tracking individual personalized benefit review sessions to ensure that each employee has a good understanding of their financial risks and benefit options available to them. The BCS will follow through with processing benefit enrollments and will also respond to employee benefit questions as needed.Enrolling employees into supplemental benefit programs is an essential function of this position. Our philosophy is that enrollments are best accomplished by spending quality time educating the employee using our proprietary communication process. The successful candidate must be willing to learn, apply, and consistently execute all the responsibilities of the position with minimal day-to-day supervision.

About this company
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Benefit Communication Insourcing is a joint trademark between Lockton Companies, LLC. and Health and Benefit Systems, Inc. We are one of the...