Workforce Management Analyst...Team...Customer Service - In-Game Services...A workforce management analyst is responsible for generating, maintaining and tracking volume forecast, capacity, and schedules and associated administrative tasks...Responsibilities...Monitor and review volume pattern for various business units. Update long- and short-range forecasts based on historical data to compare with original forecasts...Determine overtime hours for understaffing and additional time off for ... view or apply to job From Blizzard Entertainment - 33 days ago
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