PURPOSE: The purpose of this position is to facilitate the operations of the Full-Time Programs Recruitment Office through efficient management of resources, excellent customer service and effective coordination with internal and external constituents. DUTIES: Manage the office reception desk, including general inquiry response, walk-ins, phone calls, faxes, emails and accurate record keeping; coordinate and conduct prospective student tours, class visits, interviews and meetings; process general inquiry and applicant information, including data-entry, coordination of document flow, data maintenance, and application system advising and support for applicants; support the operations of the office, including ordering of supplies and promotional materials, submitting expense reports, keeping inventory, prudent management of expenses and other duties; coordinate logistical arrangements for the department, including recruiter travel support, mailing materials, payments and deadlines for fairs and recruiting tours and other related activities; coordinate events for the department, including arrangements for open houses, catering, room set-up, announcements, invitations and follow-up; generate and maintain accurate and up-to-date comparative reports in support of departmental targets and goals; generate other reports as directed; assist with research projects as directed; represent the School at graduate fairs, open houses and events; uphold the University mission through work performed; and other duties as assigned.
SKILLS/QUALIFICATIONS: Associate's degree required; three years of work experience in office administration, bookkeeping or related field required; excellent written and verbal communication skills required; strong professional and interpersonal skills required; ability to take initiative, multi-task and work independently and effectively in a team-oriented environment required; highly organized and very detail-oriented work style required; strong computer skills required; proficiency in MS Office, database and social networking applications required; Bachelor's degree in business or communications preferred; experience in customer service, sales, accounting or research, or combination of these preferred; working knowledge and understanding of the nuances of marketing graduate education preferred; a highly professional, polite and diplomatic approach to customer relations and to the work environment preferred; experience in public speaking preferred; advanced skills in data management and data analysis preferred; good research skills preferred. Ability to work evenings, weekends as needed and stand for long periods of time. Offers of employment are made contingent upon the successful completion of criminal, educational, and employment background screening. Qualified individuals should be able to articulate a strong commitment to diversity, and have the ability to work effectively with individuals from different backgrounds.
GSBM FT RECRUITMENT
Commensurate with Experience
Hours per Week
Posting Close Date
Open Until Filled
Pepperdine University - 14 months ago