We are actively recruiting ambitious goal oriented individuals for the Sr. Systems Administrator position to be located at our Technology Center in Oklahoma City, OK. (At this time, the company is not sponsoring any visas.)
Under general supervision, the Systems Administrator performs administration, operational support, and design for complex enterprise server computing systems. This position is expected to be competent to work on server computing platforms while working independently most of the time. Ability to perform security administration, problem diagnosis, and the independent ability to know when to escalate to Senior Administrators and/or Management.
Perform advanced security administration and the ability to resolve complex security problems.
Ability to meet service line agreements (SLA’s) for the business.
Resolve service desk incidents in a timely manner and ensure customer satisfaction with the resolution.
Ability to audit and remediate security concerns and assist with control reviews.
Install, modify and maintain complex server systems while jointly working with business units to ensure quality assurance
Perform technical documentation for incidents, projects, and as needed or requested.
Perform thorough testing of new patch or software releases to provide the best server availability possible.
Maintain system software currency.
Resolve complex server and storage questions or problems, including those problems arising from their systems interaction with other systems.
Perform problem identification and resolution to avoid disruptions of service, including problems related to network data access.
Have a basic understanding of all other systems accessed by their system.
Stay abreast of change management as it relates to your domain of support. This includes trends and developments in assigned areas.
Provide training as needed to personnel.
Demonstrates a commitment to Total Quality and the process of continuous improvement. Identifies and responds actively and with sensitivity to the needs of all customers and is open and responsive to change.
Maintain a good working relationship with all IT staff and user groups. Provide and welcome constructive feedback contributing to a positive team spirit.
Ensure compliance with approved Corporate and company IT policies.
Perform other assigned duties as required.
Bachelor’s degree in Computer Science, Information Systems, Business Administration/Accounting, or other related field or equivalent work experience
3-5 years of hands on experience with server and storage support emphasis
Must have an understanding of all product and service needs, and must maintain knowledge of changing technologies
Experience supporting Microsoft Operating Systems, VMware, and Citrix.
Experience with server and storage hardware troubleshooting
Experience developing processes and implementing policies and procedures
Preferred Requirements :
Ability to work on projects that range in size, complexity and duration.
Good communication skills, Written, Oral and through presentation materials
Highly self-motivated and directed with an attention to detail.
Project Management experience.
Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.
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