Retail Banking Division Full Time Teller Position
37.5 Hours Per Week Horseheads Branch Elmira, NY
At M&T, we understand what's important when you're considering a career change: a company with a solid history of responsible growth and positive earnings. A company committed to the communities it serves. One that rewards performance and provides employees with opportunities to direct their own career paths. A company with a focus on the future.
The Opportunity Serve as a proactive team member in the M&T Branch system. Tellers are the foundation of building customer loyalty through the "M&T Way". The "M&T Way" is defined as: Creating a memorable customer experience that will make customers want to come back and do business with the bank! Not leaving things to chance. Being the BEST!
Tellers play an integral role in achieving branch goals. This is done by: acknowledging each customer as they enter the branch, accurately processing a variety of financial transactions and balancing work daily, identifying and referring sales opportunities by uncovering financial needs and presenting all options to customers, and following up as needed. Tellers demonstrate the "M&T Way" with every customer engagement.
After successfully completing a new hire training program, tellers will receive ongoing training that can transition them to higher-level positions.
Customer Experience Support the bank's guidelines for delivering the "M&T Way" customer experience. Maintain a professional demeanor and appearance to build customer confidence and trust. Take ownership of error resolution including resolving routine customer problems and referring more complex issues to supervisor or platform. Follow-up with such issues.
Operational Excellence Accurately and efficiently process a variety of Retail and Commercial transactions, including deposits, withdrawals, loan payments and check cashing. Assist with ATM and 24-hour deposit processing. Verify endorsements, place holds and...
Omni-Jobs.com - 3 years ago
M&T Bank is considered one of the country's most highly regarded regional banks. We were founded more than 150 years ago in Western New...