Wyndham Vacation Ownership is the world's largest vacation ownership company with an impressive list of world-renowned destinations. We've grown and excelled by remaining true to our corporate values of integrity, accountability and exceptional customer service. It is the strong values and Count On Me! service promise of being respectful, being responsive and delivering great experiences exhibited by our team that continues to set us apart from the rest.
Responsible for answering all incoming calls, data entry, and reporting. Assist guests as needed. Support for the CMA's, CMA managers and CMP program.
Essential Functions and Tasks
Answer all incoming calls and direct them to the appropriate department. Help guest with direction and account information. Take the CMA tours and broker tours in order to record them on the manifest.
Taking the CMA and broker tours from the manifest and creating accounts for them in CRS. Running reports, checking, and stuffing of vouchers.
Communicate with other departments on anything that is changing or any issues that need to be handled. Running reports for brokers. Daily occupancy report.
Support for the CMA's, CMA managers and CMP program.
General office duties including faxing, filing, and record keeping.
Candidates who are offered the opportunity to work with us receive a comprehensive benefits package including; medical, dental, vision, matching 401k, and great travel discounts too!
- High School Diploma or Equivalent
- Basic Computer Knowledge
- Strong Verbal and Social Skills
- Ability to handle objections and implement a positive end result
- Detail oriented and organized
- Ability to work with various personalities
- Must pass a background and drug test
United States of America-Hawaii-Honolulu
Wyndham Vacation Resorts
May 7, 2012
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