Lansing, MI (Corporate) - Franchise Business Consultant
TWO MEN AND A TRUCK® 215 reviews - Lansing, MI

This job posting is no longer available on TWO MEN AND A TRUCK®.

Franchise Business Consultant

Lansing, MI (Corporate)

Job Description

The Franchise Business Consultants serve as the main liaison between their respective Franchise locations and the TWO MEN AND A TRUCK® Home Office. FBCs provide consultation and assistance in all areas of franchise operation, including: marketing, financials, employee recruitment and retention, compliance and continuous growth.

Job Responsibilities

May conduct franchise location visits as needed, perform regular consultative support calls and prepare written reports of all franchise contact and communication

Provides franchise owners and/or operations managers with the tools to develop and implement action plans to increase visibility and support to improve business operations and increase sales

Tracks franchise performance based on the balanced scorecard, financials and sales and contacts franchises on a regular basis to discuss current performance

Ensures the franchise has a clear understanding of sales and/or operational information that is disseminated including Sales Octane processes and practices

Makes recommendations for additional assistance that may be needed by a franchise

Develops a strong understanding of the financial situation of each franchise and provides recommendations and best practices to improve

Responsible for ensuring the creation of strong lines of communication from the franchises to senior management

Advises Franchise Development Manager of underperforming franchises and leads in developing a plan for improvement

Develops and maintains strong understanding of the TWO MEN AND A TRUCK® System and operating procedures

May travel to participate in the Annual Meeting and other conferences/seminars as needed

May specialize in a particular area of support

Other duties as assigned by the Franchise Support Manager

Job Requirements

Bachelor’s degree or combination of education and equivalent experience is required

A minimum of three plus years of relevant industry or system experience, which provides the necessary skills, knowledge and abilities, is required.

Extensive knowledge of the TWO MEN AND A TRUCK® System

Familiarity with a wide variety of industry and System concepts, practices, and procedures

Ability to make decisions or recommendations significantly changing, interpreting, or developing important policies or programs

General business knowledge which includes HR management, marketing, operations and IT

General knowledge of forecasting, budgets, and financial analysis

Ability to make decisions or recommendations significantly changing, interpreting, or developing important policies or programs

Excellent oral and written communication skills

Ability to exercise considerable judgment and discretion

Ability to work under the stress of maintaining proper liaison between Franchisees and franchise staff, Home Office staff, and TWO MEN AND A TRUCK® customers, sometimes in adverse conditions

Ability and proficiency in the use of computers and company standard software, including “Movers Who Care®”

Ability to work independently

Ability to read, analyze and interpret general business periodicals, professional journals or government regulations

Ability to perform other assignments at locations outside the main office

Work Environment

Work is generally performed in an office setting with no unusual hazards. Travel is generally not required.

The qualifications listed above are intended to represent the minimal skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualifications should not be viewed as absolute standards, but as general guidelines that should be considered with other job-related criteria.

About this company
215 reviews
At TWO MEN AND A TRUCK® our core purpose is to move people forward. We move people personally and professionally. In fact, 75% of our...