Business Intelligence Specialist
HealthNow New York Inc. - Buffalo, NY

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Position Summary: The incumbent in this position will act as a liaison between the business units and the BI Team, utilizing relationship management to effectively manage business demands and expectations for corporate, strategic, and departmentally initiated projects. The analyst will be responsible for gathering requirements from business owners (which may include senior or executive level management), documenting those requirements using standard document templates, communicating risks/contingencies to project managers, consulting with technical development staff to clarify business requirements and participating in design and demonstration sessions with technical and business staff. The incumbent will be responsible for balancing between exceeding customer expectations and providing the business with realistic feedback on scope, schedule and budget. Under the direction of a manager, the analyst will ensure that BI Solutions are properly integrated in support of business goals and objectives.

Primary Job Duties:
  • Builds strong relationships with both the business and technical staff
  • Understands business strategies and processes and applies strategic, business and technical skills to major corporate initiatives in a collaborative team environment
  • Provides an analytical assessment of "current state" business functions and gathering of data and analytical requirements, which could include the documentation of functional and technical requirements and the recommendation of a future "desired state". Thinks strategically but plans tactically
  • Participates in software systems analysis, system design and implementation activities throughout the Systems Development Life Cycle (SDLC)
  • Recommends process improvement changes
Required Skills Primary Skills/Knowledge:
  • Business Intelligence knowledge and demonstrated system analysis and design skills
  • Experience using SQL Server 2005 or later - stored procedures, update, delete queries, transformation services
  • Knowledge of programming languages and (testing) tools a plus
  • Broad knowledge of health insurance business applications and IT systems preferred
  • Demonstrated ability to function in a leadership and consulting capacity
  • Expert level of skill utilizing Microsoft Office tools including Visio and Project. Experience using an off-the-shelf requirements gathering tool a plus
  • Demonstrated use of project management skills including strong follow-up, meeting facilitation and risk assessment. Project Management Certification a plus
  • Self-motivated, detail oriented multi-tasker able to meet deadlines. Actively participates on or lead several projects at the same time as an enterprise visionary
  • Ability to work in a fast-paced, collaborative environment with minimal supervision
  • Works closely with business staff to understand their processes, procedures, politics, culture and focus on business process improvement opportunities as well as identifies areas for additional training needs and opportunities. Conversely, this close relationship will foster an understanding of the BI team's role and encourage collaboration with business staff to research industry trends and best practices in both processes and technologies
  • Previous participation with technical teams on system analysis and design including systems integration projects between disparate systems
  • Demonstrated experience in the creation and maintenance of detailed specifications used by others to implement requested functionality. Previous experience in using requirements best practices a plus
  • Demonstrated critical thinking skills are a must
  • Assists management with writing proposals, contract or statements of work review. Ability to provide feedback identifying possible budget impacts (e.g., hardware, consulting, training)
  • Communication - Ability to communicate clearly and concisely with all levels of the organization (technical and non-technical) and with outside contractors and vendors as well as listen to, understand and acknowledge other points of view
  • Exhibits professional demeanor and interpersonal skills. Maintains neutrality when resolving conflicting IT and business issues
  • Understands existing systems and technology as well as evaluate new and emerging technologies
  • Ensures compliance with SDLC methodologies, policies, and procedures
Required Experience Preferred Education:
  • Associates Degree in Information Systems or related field required
  • Bachelors Degree preferred
Preferred Experience:
  • Minimum of 4 years professional Information Systems or analytical experience and 2 years work in a Business Analyst, IT Analyst, or Systems Analyst or related position