Sr Systems Engineer
Clerk & Comptroller, Palm Beach County - West Palm Beach, FL

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The Clerk Comptroller is a constitutionally elected public trustee who serves as the Clerk of the Circuit Court County Recorder Clerk of the Board to the County Commissioners and the Chief Financial Officer Treasurer and Auditor for Palm Beach County As a public service organization with a commitment to excellence the Clerk Comptrollers office strives to be an example of government at its very best and is proud of being a recipient of the prestigious Governors Sterling Award for Organizational Performance Excellence We are seeking candidates with a strong sense of commitment to public service who desire a challenging and rewarding career If you are a passionate professional a selfstarter who enjoys a fastpaced customer serviceoriented environment where personal productivity and accuracy are highly valued you are encouraged to join our team For those who qualify the Clerk Comptroller offers an excellent benefits package including health dental vision life and disability plans plus participation in a retirement plan GENERAL ROLE OF POSITION Perform as senior members of the systems administration and infrastructure team to support the installation optimization integration troubleshooting backup recovery modification security and upgrading of information technology systems and components POSITION DUTIESRESPONSIBILITIES Perform the implementation maintenance and support of enhancements to the Clerks server system Provides supervision to Systems Administrators consults with team and assists with complex problem solving provides input and technical expertise evaluates alternative methods and procedures recommended by staff Assists in the design and reorganization of data center evaluates and provides solutions Supervises the installation of new and upgraded systems oversees and supports the maintenance of operational systems Leads systems support in the analysis testing and implementation of solutions to system support problems Provides analysis recommendations and assistance in implementing hardware and software solutions to identified systems needs develops functional requirements for new or improved systems Performs postimplementation reviews to ensure system compliance with established performance specifications Creates and reviews system documentation documents current environment creates network diagrams performs complex technical analyses Monitors system utilization to ensure effective performance Oversees andor participates in the planning implementation maintenance and troubleshooting of network operating systems both as a server and a client operating system Manages and supervises the activities of assigned staff addressing employee concerns and issues directing work activities providing counseling and completing employee performance appraisals Coordinates daily work activities organizes prioritizes and assigns work monitors status of work in progress and inspects completed work Interacts with supervisor subordinate staff employees other departments customersusers technical personnel vendor representatives the public outside agencies and other individuals as needed to coordinate work activities review status of work exchange information resolve problems or give advicedirection Maintains a working knowledge of a variety of computer operating systems and software programs associated with work activities which may include word processing spreadsheet database report generation desktop publishing presentation communications diagnostic utilities Internet and email Maintains an awareness of new products technologies trends and advances in the profession reads professional manuals and publications to increase knowledge of computer operations attends user group meetings conferences workshops and training sessions as appropriate KNOWLEDGE SKILLS AND ABILITIES REQUIRED BSBA degree preferably in Computer Science or Information Technology 5+ years previous experience andor training that includes systems support in large production environment systems analysis computer operations and hardwaresoftware troubleshooting (Trainingexperience preferred in use of productspecific software currently used by Palm Beach Clerk of Courts Comptroller) Additional years of related experience may be substituted for required education on a year for year basis IBM AIX servers Dell Power Edge and Blade servers UNIX operating systems and related software and services Microsoft Windows operating systems and related software and services Ability to maintain F5 Load balancers and Juniper Firewalls as well as other networking equipment Demonstrated knowledge of various aspects of administering a UNIX server andor Windows server and related services including hardware software and network services Administration skills to include printer support storage administration software maintenance patch management problem determination and resolution third party software experience and intermediate networking and networking services Knowledge EMC and Compellent SANs (Storage Area Networking) attached via fiber network Working knowledge of VMWare and related VMWare tools including SRM Lab Manager Vsphere 40+ Display an advanced knowledge of server hardware and hardware components and hardware problem determination and resolution skills Effectively analyze aspects of server status and performance to identify resource bottlenecks and develop preliminary solutions to improve overall system response and throughput Knowledge of advanced database administration tasks startingstopping databases running database backup and recovery jobs running database performance optimizing utilities effectively using database performance tools differentiating database performance issues between server and DBMS causes checking the current status of database instances and internal services troubleshooting database problems and determining the current performance status of the database Ability to install and configure advanced server services including Active DirectoryDNS Microsoft Exchange IIS SCCM and related Microsoft Infrastructure Applications Ability to package applications and create workstationserver images for deployment via SCCM a plus Ability to write advanced level scripts in two scripting languages and to identify and correct defects in existing scripts Ability to effectively use available resources to resolve problems Ability to perform all administrative tasks according to the established change control policies and procedures Perform detailed problem analysis and the ability to translate the analysis into a functional requirements document andor proposed problem solution Ability to work independently with little or no supervision Effectively communicate and work with manufacturers and vendors to resolve problems Work under tight deadlines and under pressure Excellent writtenoral communication skills The Clerk Comptroller&rsquos office is a drugfree workplace Selected candidates will be subject to a drug screening and background check as a condition of employment Employment will be considered provisional until the drug screening and background check are completed The Clerk Comptroller&rsquos Office is an Equal Opportunity Employer Veterans Preference will be given to eligible veterans or eligible spouses of veterans If an applicant claiming veterans’ preference for a vacant position is not selected heshe may file a complaint with the Florida Department of Veterans Affairs (DVA) Division of Benefits and Assistance Veterans Preference Post Office Box 31003 St Petersburg FL 33731 Any applicant seeking veterans’ preference in employment in the state of Florida who is not selected for the position and is so notified must file their complaint with the DVA against the agency or political subdivision within twentyone calendar days from the date the hiring decision is received or within three months of the date the application is filed with the employer if no notice is given Please note there is no relocation offered for this position
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