Responsible for all aspects of managing sales administration office and staff (Assistant OA, Premium Clerk and Receptionists).
ESSENTIAL DUTIES AND RESPONSIBILITIES
This is not inclusive of all duties, just the essential functions of the position. Other duties may be assigned.
Interview, hire and train staff for evening receptionist, premium clerk, day receptionist and assistant office administrator positions. Supervise and coordinate activities and work schedules of administration staff.
After completion of mandatory drug testing, process hire documents for all sales and sales administration employees and forward to Staff Services at Corporate. Maintain copies for personnel files at sales office.
Prepare all contract documents when guests decide to purchase. Review all documents for accuracy and fax appropriate copies to Contract Administration. In offices using escrow, send designated copies and monies to the Escrow company.
Communicate with managers and developer's representative to assure all contract documents are neat, accurate and comply with company policies and procedures.
Review commission payroll for accuracy. Notify appropriate departments at the Regional Office or Corporate Office of any discrepancies. Assist sales representatives with any contract problems or errors in commissions.
Supervise all aspects of administration staff to ensure tasks are being performed accurately and expediently. Schedule work hours to have complete coverage of all work areas yet eliminating unnecessary overtime.
Act in advisory position to closers and representatives to ensure compliance of company policy and procedures relating to contract documents.
Supervise Premium Clerk to assure inventory levels of premium gifts are properly maintained. Review nightly and weekly inventory reports being faxed to corporate.
Review monthly Accounts Payable reports and notify Accounting Department at Corporate of any discrepancies.
SKILLS AND ABILITIES:
T o perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are a representative of the knowledge, skills, and/or abilities necessary to perform these duties successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Ability to use Microsoft Office
Ability to provide exceptional customer service.
Ability to be detailed, accurate and thorough..
Ability to work in a fast-paced environment.
Ability to work accurately with numbers.
Ability to assist guest and co-workers in a helpful, positive, professional and friendly manner.
Possesses productive, energetic, and self-motivated attributes.
Possesses organizational skills.
Possess diagnostic skills and problem solving skills.
Possess leadership and supervisory skills.
Ability to read and interpret documents such as guidelines, instructions, and manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of guests and/or employees.
EDUCATION AND/OR EXPERIENCE
: Associate Degree or equivalent from a 2 year college; or 6 months to 1 year related education and training; or equivalent combination of education and experience.
United States of America-Oregon-Depoe Bay
Worldmark by Wyndham
Feb 8, 2012
Wyndham Worldwide - 2 years ago
Wyndham Worldwide Corporation is a hospitality company engaged in offering individual consumers and business customers a range of...