SUMMARY of the position:
Works under minimal supervision, with occasional guidance.
Duties are varied and moderately complex.
Applies skills in area of specialization.
May adapt procedures, techniques, tools, materials and/or equipment to meet special needs.
May assist in orienting, training, assigning and checking the work of lower level partners.
Sets example for partners in Pharmacy by role modeling customer service, SOP compliance and business acumen.
RESPONSIBILITIES of the position:
Store Operations
Provide great customer service and role model service standards, including working closely with Pharmacy Care Representatives (PCRs) in providing patient care
Have an understanding and knowledge of HEB Pharmacy Standard Operating Procedures (SOPS) and where to access them
Receive and process written prescriptions from customers using RxEVO computer system
Verify complete patient information to input into the computer system
Input prescription data into computer
Process 3rd party prescriptions and manage adjudication review
Apply computer troubleshooting and prescription application overview
Manage the ¿Exception¿ station
Retrieve inventory from shelf for processing
Performs prescription assembly using
Kirby Lester
Verification and label of prescriptions by 8 point check. Total shift production may include up to 1,000 scripts on a heavy volume day
Ensure the privacy and confidentiality of Personal Health Information (PHI) as required by HIPAA
Hand count control medications, measure liquids, reconstitute antibiotics
Verify type of cap required for prescription (child-proof, easy open); replace if necessary
