Pharmacy Operations MBA Intern
CVS Caremark - Woonsocket, RI

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Job Category: Intern
Clinical Licensure Required : N/A
Job Type: Full Time Position Summary:
Do you like developing creative solutions to complex operational problems? Driving results through change management? Having impact at scale? With over 7,000 retail pharmacy locations across the US, operational excellence allows CVS to differentiate itself through best in class pharmacy service and workflow.

As a Pharmacy Operations MBA intern, you will lead a critical component of a long-term strategic initiative or manage the complete lifecycle from ideation through implementation of a shorter term initiative. The MBA intern experience will provide you with a comprehensive understanding of our Retail Pharmacy business through the opportunity to work with a diverse set of stakeholders across our corporate office and our retail store locations, as well as the opportunity to spend time in our stores. The ideal candidate possesses a unique mix of analytic, leadership and communication skills that will allow him or her to deploy innovative solutions that will be adopted across our national pharmacy chain.

•The MBA Intern will be responsible for project management of his or her initiative, which can include:
•Performing data analysis and field research
•Ideation of solutions in collaboration with subject matter experts within our Customer Support Center
•Pilot testing with field and store teams
•Depending on the nature of the project, MBA Intern responsibilities could also include:
•Identifying and estimating the opportunity size of Retail Pharmacy continuous improvement projects
•Conducting and coordinating in-store pilots, data analysis and stakeholder interviews to test the feasibility and confirm the value associated with individual projects
•Writing detailed business requirements
•Coordinating cross-functional workgroups to support the timely realization of enhancements and innovations
•Preparing written communications and documentation to influence stakeholders and support project launch
•All MBA interns will deliver a final presentation to senior leadership of the Retail Pharmacy Required Qualifications:
Experience developing and implementing process improvements and/or innovation Experience developing and communicating strategic and tactical recommendations Ability to manage multiple projects simultaneously, adjusting priorities as needed and meeting deadlines Ability to produce results by working within established timeframes, deadlines, and understanding potential barriers and next steps Ability to work both independently and in a team environment Ability to quickly come up to speed on a new technology and an industry to be able to identify potential risks and barriers to 7,200+ retail location roll-out Three to five years prior work experience Position is located in CVS Customer Support Center in Woonsocket, Rhode Island Preferred Qualifications:
Management or strategy consulting experience a strong plus Competency in Six Sigma and/or TQM processes Experience in Healthcare and/or Operations Experience developing and executing change management programs Education:
Verifiable High School diploma or GED is required. Business Overview:
CVS Caremark, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

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