Pharmaceutical Customer Service Representative - Kansas City, KS
Is the Pharmaceutical Industry for
Exciting opportunity to use your Customer Service skills and make a difference.
Publicis Touchpoint Solutions is seeking a
Field Customer Service Representative
to support our client. Field Customer Service Reps service healthcare practices by providing support materials such as marketing and patient education materials, copay assistance (savings) and/or managed markets information. The Customer Service Representative will be assigned to client designated territories and will be responsible for
activities that include:
Successfully delivering all non-messaging activities at the defined frequency and volume
Reporting all activities via various reporting tools within the required reporting time period
Publicis Touchpoint Solutions (Touchpoint) designs and implements customized, cross-channel, healthcare sales, service, and communications teams to achieve our clients’ goals. From in-field to inside and from promotional to clinical, our centers-of-excellence include field sales and service, live video detailing, inside credentialed sales specialists, inside sales and service, clinical health educators, and medical science liaisons. Touchpoint provides the human touch to precision cross-channel messaging delivered at the right time and through the right channels to achieve maximum impact.
Associates Degree – minimum requirement
2+ years of demonstrated business to business, marketing, or customer service experience
Organization skills a MUST
Demonstrated team work / collaboration skills
Excellent communication skills
Valid driver’s license, insurance coverage and a dependable automobile
We understand that exceptional people need exceptional rewards, and as Customer Service Representative for Publicis Touchpoint Solutions, you will have the opportunity to grow with one of the nation’s leading healthcare communication companies. Additionally you will receive:
· Competitive compensation
· Bonus plan
· …And More!!!
If you have the desire to contribute to the healthcare field, we want to hear from you. For immediate consideration, please apply online at
Publicis Touchpoint Solutions is an equal opportunity employer M/F/V/D. We appreciate your interest in our Company, however only qualified candidates will be considered.