Carries out supervisory responsibility in accordance with County policies, procedures and applicable laws including: training in job skills; planning, assigning and directing work; performance appraisal; addressing complaints and resolving problems.
Manages an inventory system for all materials related to installation, maintenance, service and repair functions for field customer service and meter operations.
Orders and purchases necessary tools, equipment, supplies, materials, and components necessary to ensure efficient functioning of assignment area.
Estimates time, resources and materials according to field requirements to effect the most efficient and economical utilization of available staff and resources.
Receives and acts upon requests or complaints from County departments, departmental management and the general public.
Performs field inspections to evaluate progress of work crews and contracted projects; ensures adherence to work orders and specifications.
Coordinates and schedules daily, weekly and monthly maintenance schedules as required.
Participates in departmental budget planning and preparation, including recommending anticipated staff and equipment needs.
Performs other related duties as assigned.
High School diploma or GED; supplemented by five years progressively skilled experience in meter service and field operations, the majority of which shall have been in a lead technician or senior worker capacity; or an equivalent combination of education, training and/or experience.
Valid Driver's License
While performing the essential functions of this job, the incumbent is frequently required to lift, move or carry objects up to 50 pounds; ascend or descend ladders, stairs, scaffolding, ramps, poles; utilize feet and legs or hands and arms; maintain body equilibrium to prevent falling when walking, standing, crouching, or navigating narrow, slippery, or erratically moving surfaces; bend body downward and forward by bending spine and legs; move about on hands and knees or hands and feet; use hands to finger, handle or feel objects; and to reach with hands and arms.
While performing the essential functions of this position the employee is frequently exposed to fumes or airborne particles, toxic or caustic substances, excessive noise, and dampness/humidity. While performing the essential functions of this job, the incumbent is occasionally exposed to possible bodily injury from electrical shock and moving mechanical parts of equipment, tools, and machinery.