* Security Response Incident Manager - Bellevue - Dallas - Waterloo
Research In Motion - Irving, TX

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Research In Motion (RIM), a global leader in wireless innovation, revolutionized the mobile industry with the introduction of the BlackBerry® solution in 1999. Today, BlackBerry products and services are used by millions of customers around the world to stay connected to the people and content that matter most throughout their day. Founded in 1984 and based in Waterloo, Ontario, RIM operates offices in North America, Europe, Asia Pacific and Latin America. RIM is listed on the NASDAQ Stock Market (NASDAQ: RIMM) and the Toronto Stock Exchange (TSX: RIM). For more information, visit






We are currently looking for security minded individuals to support RIM's comprehensive efforts to respond to emergent cyber-threats or incidents involving BlackBerry. The successful candidate will work in a fast paced, highly dynamic and challenging environment. The candidate will work with various teams across the organization to support vulnerability mitigation efforts from identification of potential issues to analysis, mitigation and related communications.

The ideal candidate will utilize their experience in building and leveraging relationships in a large complex ecosystem and at solving problems at the intersection of technology and people.


The successful candidate's responsibilities will include:
Act as an organizational focal point for product security response efforts

Coordinate response activities, driving timely and appropriate resolution of complex security concerns

Assist issue triage; quantitatively evaluate and contextualize risk

Track and report on activities and status to senior management and other stakeholders

Expand existing measurements and data set analysis to help focus activities

Extract/extrapolate emergent threats (particularly regional ones) from Internet and private sources, mapping them onto BlackBerry's technical footprint

Proactively cultivate strong working relationships across the organization and industry to ensure effective collaboration on resolving complex, time critical and customer impacting security defects

Continually drive improvement of processes for identifying and managing security issues through lessons learned sessions and other means



Understanding of common classes of security vulnerabilities, how they manifest in code and attack/defense methodologies

Experience in driving the resolution of product security vulnerabilities, in conjunction with a variety of stakeholders under compressed timelines

Ability to cultivate productive relationships with external security researchers as well as public and private response communities

Strong written and verbal communication skills with both technical and non-technical audiences

Cool under pressure, objective and diplomatic

Exceptional organizational and reporting skills

Effective at managing process and delivery across an organization in rapidly evolving, high pressure situations

Demonstrated ability to quickly and productively resolve conflict and rally potentially disparate interests to a common goal

Holds a Bachelors degree, Masters degree or equivalent experience in a computer science/engineering or security related field


Knowledge of BlackBerry products and services

Professional project management experience/designation

Fluency in SQL and data analysis experience

Ability to read and understand C, C++ and/or Java code a plus

Knowledge of application security configuration and best practices

Experience in creating customer facing communications

NOTE: Preference will be given to those applicants with professional experience in product security response, particularly in a project / program management capacity.

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