13-01-007 - Lead IT Support Tech
Technosoft Corporation - Detroit, MI

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Title: Lead IT Support Tech
Loc: Detroit, MI
Duration: 1+Year

Description:
Employee will provide technical support to employees by resolving technical problems. Employee will gather information, analyzes designs, makes recommendations, and participates in solution implementations. Works under general supervision and must be self-directed.Analyst may serve as a team lead and coordinate/delegate work to Technicians. Facilitates meetings and group discussions. Analyst will be responsible for Root-Cause Analysis and is expected to provide technical training for problem resolutions. Analyst will assist the Technicians to solve complex problems. Analyst may need to perform hardware/software purchases. This position will require travel within the state to provide backup to other team members and project work. Active Directory management within the DTENET Domain NTFS permissions and share management Second level support of Microsoft 2003/2008 Servers Symantec Backup Exec policy management Strong communication skills Symantec Altiris imaging, job creation, and reporting Trouble shooting Group Policies and start up scripts Strong CI Initiative experience Experience running small to medium projects General knowledge of overall networking concepts Ability to multitask Experience with trouble shooting and resolving problem with Desktop, Laptops and Thin devices.

Skill Set (Information Technology Platform)

Skill / Certificate
Skill Type
Experience (months)

Min
Max

Network Telecom Software
Required
12
24

Win 7
Required
12
24

Sharepoint
Required
12
24

Dell Desktops
Required
24
36

WINDOWS NT SERVER
Required
12
24

MS OFFICE CONFIGURATION
Required
12
24

Thanks and Regards

Mukesh
Technosoft Corporation
Direct: + (248) 603 2646
Fax: + (248) 603 2599
mukesh.n @technosoftcorp.com
www.technosoftcorp.com

Technosoft Corporation
28411 Northwestern Hwy
Suite 640
Southfield, MI 48034
USA

Technosoft Corporation - 19 months ago - save job - block
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