Review, analyze, install and modify systems to include configuring, testing and debugging in support of business processes.
Consult with customers to identify operating procedures and to clarify program objectives so that assigned systems may be configured to support initiatives effectively
Evaluate business problems and revised operational procedures to identify potential enhancements to assigned systems to meet changing business requirements
Proactively analyze existing applications and systems to find value added modifications and/or enhancements using specialized knowledge of assigned systems
Must serve as an escalation specialized technical support tier for assigned systems
Must keep abreast of vendor roadmaps, upgrades, bug fixes, security patches/vulnerabilities in regard to assigned systems including guiding the organization’s actions to those changes
ECCO Select - 8 months ago