Technology Analyst Development Program
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management and private equity. A component of the Dow Jones Industrial Average, JPMorgan Chase serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.
Technology at JPMorgan Chase
"Financial services can be thought of as a technology business with a financial domain of expertise," says Guy Chiarello, the Chief Information Officer at JPMorgan Chase & Co.
We believe that our success rests on our ability to identify and implement technological solutions that anticipate client needs while providing employees with the tools that make JPMorgan Chase a premier place to work. We are a recognized leader in information technology aligned to the needs of specific business lines. While some IT professionals are business aligned, others work on firm-wide initiatives. Regardless of where they work, the overall mission of our IT specialists is to turn our applications, systems and infrastructure into a competitive advantage for the firm by coupling technological expertise with an understanding of our different strategic business visions.
When you join JPMorgan Chase's Technology Analyst Development Program, you will immediately begin working closely with internal clients to design, develop, test, and maintain the technologies and applications essential to our firm's success. This includes the opportunity to participate in several phases of a system's development life cycle.
Our concentrated 24-month program requires that you actively contribute to upgrading and improving the efficiency of our infrastructure that is mission-critical to our ability to deliver products and services to clients around the world. During your tenure in the program, you will also gain hands-on knowledge collaborating with experienced professionals overseeing and managing the deployment of business-aligned technologies and infrastructure.
As a member of a world leading financial institution, our technologists are involved with implementing and supporting the latest cutting edge technologies and supporting critical production environments for key business units on an international scale. Opportunities to use your technical expertise to solve business problems are vast! These are a sample of the different experiences that are available within the Technology Analyst Development Program:
Application Development Analyst
Application Developers translate business and technical requirements into applications or solutions. You may be Involved with design and development of solutions, (generally Object Oriented design), but will also shape development best practice, possibly moving towards Continuous Integration Testing (CIT).
In this role you could be liaising with traders and marketers to solve problems, deliver new business projects or enhance existing applications. You are likely to learn the realities of real-time coding in an electronic trading environment; you may even be required to develop an understanding of the intricacies of developing a pricing system which requires up to 80 inputs to value a complex financial product.
System Support Engineer
As a Systems Support Analyst you will manage the applications that are critical to the day to day running of our business and the business of our clients. You may find yourself working with systems across the Front, Middle or Back Office of JPMorgan Chase's businesses. You could be working with a trading application, an investment or accounting platform, or one of the many other applications across our businesses. Whatever you are working on you will be continually managing and monitoring systems, responding to support calls, proactively seeking to improve quality and efficiency by carrying out configuration changes and managing the production environment. You'll switch quickly between daily support procedures, management reporting and the urgent resolution and escalation of complex issues. You may also be involved in quality assurance and executing test scripts and documents defects; run maintenance procedures/analyze results and take appropriate steps as a result. Good problems solving and communication skills are a prerequisite for working in a highly pressurized and time critical environment.
Business Systems Analyst
Business Systems Analysts identify, assess and record near term business needs, analyzing requirements, recommending business priorities and advising on options, risks and costs versus benefits. Often similarly aligned are Project Managers, responsible for estimating, planning, tracking and reporting on project and implementation work. In these roles, you will partner closely with other teams, identifying and articulating business needs, so that the development team can design a solution. You may be involved in feasibility studies, design specifications, test analysis, and user training, right through to final implementation. Sometimes your role might encompass all of these things at once!
At JP Morgan Chase, Infrastructure Engineers are involved in every facet of the IT system lifecycle, from identifying the latest technology solutions, to product selection, implementation and production support. You may also work hand in hand with project managers in delivering critical business-aligned technology projects.
Areas of focus include diverse technologies such as:
Training and Development
- Wintel, Unix Server and Database Systems Administration
- Server and Desktop Operating Systems Support
- Data and Voice Networking
- Large Mid-Range and Mainframe Administration and Support
- Batch Scheduling, Real-Time Fault Monitoring and Performing Tuning Technologies
- Problem and Incident Mgmt
As an analyst, you will begin your career with a multi-week technical training program. The comprehensive program will be project based and enable analysts to build skills to be an integral member of the technology organization. Continuous training is in the form of classroom, virtual and on-the-job training. An assigned Program Manager is also available to help guide you on your unique career path.
Our program is designed to develop entry-level professionals throughout the firm and to prepare participants for information technology positions at JPMorgan Chase. The corporate function areas of our organization offer extensive lateral and upward mobility, while our business lines add yet another layer of opportunity.
Upon completing the program, you will have the knowledge and skills needed to advance your career for years to come, and as opportunities arise, you may choose to stay on in one role, transfer to a different business line, carve out a niche in a specific product area or move to various other locations in the firm. Along the way, you will find encouragement and support, and can take advantage of many continuing education and advanced training opportunities.
Technical Acumen is required to succeed in the program. Specifically:
o A BA/BS degree, preferably In Computer Science, Computer Engineering, Electrical Engineering or related degree is preferred
o A minimum GPA of 3.2 is preferred
o Working knowledge of C, C++, Java, C#, Visual Basic, SQL, networking and infrastructure and/or server administration.
o Previous related internship experience and/or other relevant experience is preferred
o Strong written/verbal communication skills
Other program qualifications are centered on competencies analysts need to demonstrate on a consistent basis in order to be successful at JPMorgan Chase & Co.:
o Corporate Perspective: The desire to understand the bigger picture beyond the team/business area/region and to understand and exceed client needs. Strong desire to work in the financial services industry.
o Delivery of Results: The ability to drive individual and team performance to exceed expectations and achieve business goals.
o Leadership: The ability to articulate a vision and harness/engage resources to achieve objectives while role-modeling corporate values & recognizing the business & social value of diversity. Must be flexible, adaptable to change, able to multi-task in a fast-paced environment.
o Drive for Innovation & Improvement: The commitment to challenge & question the way things are done and seek improvements / new ways of doing things to maximize value add, optimize cost and minimize risk.
o Relationship Management: The ability to relate 1 on 1 and work inter-dependently with others - internal partners & colleagues as well as external clients & suppliers. Ability to collaborate with others in a results-driven, team-oriented environment.
o Personal Development (Self & Others): The passion for self-improvement and the desire to facilitate the development of others to achieve more than s/he believes may be possible.
All candidates must have the eligibility to work permanently in the U.S.
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Corporate Human Resources
JPMorgan Chase & Co.
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