A/V Implementation Engineer
JPMorgan Chase - Jersey City, NJ

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Job Description

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity.

Global Services Operations (GSO) is responsible for service support and delivery for JPMorgan Chase's Global Technology Infrastructure (GTI). Through its Global Service Desk and Infrastructure Operations Centers, GSO provides global, coordinated diagnostic and support services, while Production Assurance and Support functions leverage and execute industry-leading infrastructure management and support processes that are designed to minimize customer outages and impacts.

Global Multimedia Services (GMS) manages four core firmwide Multimedia Services for JP Morgan Chase. Services include Audio Conferencing; Telepresence Video Conferencing (desktop, mobile and room-based systems); Digital Signage (including video walls); Video Streaming (live webcasting, video on demand, IPTV); technical support for business events and for the firm's executive gallery.

Audio Visual Implementation Engineer is 100% accountable for all aspects of audio visual projects related to office and building based services

-- including customer requirements, budget forecasts, audio visual design proposal, vendor bid process, project plan, implementation, testing and operational turnover into production.

General Oversight

Governs the audio visual project lifecycle from initiation to closure

Collaborates closely with GRE ,General Services, GTI PMO and lines of business

Collects customer requirements and scope of work and gets appropriate signoff for audio visual

Develops standard audio visual project plan and monitors

Develops audio visual budget for projects and manages forecasts and actuals

Manages third party audio and visual vendors on design and execution

Ensures appropriate metrics and reporting are in place to track design , financial performance and execution

Design and plan

Leverages standard audio visual designs and applies to customer requirements

Creates and documents audio visual design

Develops vendor bid packages relative to customer requirements

Works in partnership with sourcing to analyze vendor bids and recommend vendor

Develop audio visual project plan in partnership with GRE and AV vendor

Procure equipment from vendor

Implementation and Testing

Manage appropriate vendors during implementation

Staging and testing of all audio visual equipment

Configuration of all room based audio visual equipment

Test and cutover audio visual equipment

Training of line of business and GMS operations on all audio visual equipment

Completing operations turnover into production


Qualifications / Experience

10 + years of experience in Information Technology, with an emphasis on audio visual technologies, multimedia and project management

Strong experience with Telepresence and Audio Conferencing technologies - including experience designing and building Multimedia solutions that scale to tens of thousands of users

Strong experience with Telepresence endpoints, Integrated Audio Visual touch panels, Integrated Audio systems-wireless and wired MICs and speakers

Good understanding of Network technology

Excellent ability to multi-task several audio visual projects

Excellent verbal and written communication

Excellent negotiation and vendor management skills

Excellent relationship management skills

Experience working with culturally diverse teams / vendors across a global geographic footprint

Experience in leading global technology-based initiatives with differing priorities based on the line of business client

JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/V.



Primary Location

US-NJ-Jersey City-NOC 5 - 575 Washington / 02969





Job Type



Day Job

Employee Status


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