ADMINISTRATIVE SUPPORT SPECIALIST - ADVANCED
East Carolina University - Greenville, NC

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This position is located in a clinical site and is involved in the following functions:

This position will be responsible for completing referrals generated by providers within the Electronic Medical Record. In this process they will schedule all procedures and surgeries for patients at the completion of the patient office visit. This will include current knowledge of protocols for coordinating and scheduling procedures/surgeries with multiple facilities. In order to ensure that patients are educated regarding scheduled procedures/surgeries/ lab work, it will be necessary for the individual to work closely with the nurse manager to obtain appropriate protocols for patient education and direction. It will be necessary to verify insurance coverage for services that are scheduled, i.e., action taken if pre-certification is necessary or is there a need for coverage verification. Post procedure appointments will be scheduled by this position. Patient inquiries regarding their procedures will be routed to this position. Cancellations will also be verified and rescheduled by this position. CLINICAL SUPPORT POSITION - NOT SUBJECT TO STATE PERSONNEL ACT.

The ECU Brody School of Medicine is affiliated with Vidant Medical Center. Vidant is the flagship hospital for Vidant Health and serves as the teaching hospital for the Brody School of Medicine at East Carolina University.

Minimum Qualifications

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Special Instructions to Applicants

This position is subject to the Career Banding Salary Administration Plan. If candidates are not identified at the Journey level, management may consider candidates at a lower competency level. Pay will be commensurate with applicant's competencies as well as budget, equity, and market considerations.

Salary Grade Equivalent: 61 (for reduction-in-force priority purposes only)

East Carolina University - 20 months ago - save job - block
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East Carolina University (ECU) offers more than 100 undergraduate programs and about 75 graduate, 15 doctoral, and four specialist degree...