Mirage - Las Vegas, NV

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Greet and converse with guests to suggest or receive cocktail orders.
  • Prepare and serve cocktails to customers following hotel guidelines.
  • Clean and organize bar according to beverage department standards.
  • Prepare order to replenish stock at bar to accommodate pre-determined par levels.
  • Provide exceptional customer service to guests.
  • Follow departmental cash handling policies and procedures at all times.
  • Prepare cocktails for cocktail servers and garnish all drinks.
  • Maintain, clean and organize work stations and bar cleanliness to beverage and health departmental standards.
  • Receive cocktail orders and deliver to cocktail servers.
  • Keep workstation stocked for next shift.
  • Ensure correct health and sanitation practices are followed.
  • Ensure the correct glassware is used according to Beverage Department standards.
  • Ability to work scheduled special events which may require double shifts.
  • Assist new employees with training and answering any questions.
  • Check IDs if the guest appears to be under 30.
  • Replace dirty ashtrays by capping off ashtrays with a clean ashtray.
  • React to the needs of management for special host requests.
  • Inform management of any problems or concerns as they may arise.
  • Be ethical and professional at all times.
  • Communicate with Management any special requests from a guest.
  • Answer telephone using the proper telephone etiquette and maintain a professional demeanor.
  • Preform other job related duties as assigned.


    • Excellent customer service skills.
    • Have interpersonal skills to deal effectively with all business contacts.
    • Professional appearance and demeanor.
    • Work varied shifts, including weekends and holidays.
    • High school diploma or equivalent.
    • Able to effectively communicate in English, in both written and oral forms.
    • 6 months experience in a restaurant.
    • Knowledge of ABC laws including licensing, selling and serving of alcoholic beverages in the state of Nevada.
    • Previous experience working in a similar resort setting.

    About this company
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    It's not your imagination -- MGM Resorts International (formerly MGM MIRAGE) is one of the world's largest gaming firms. The...