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The Office of Child Support Enforcement (OCSE) is seeking an experienced professional with a commitment to public service for the position of Administrative Staff Analyst M-III to function as the Assistant Deputy Commissioner of Parent & Community Engagement, who will:
• Administer and execute the planning, scheduling and implementation of mayoral initiatives
and commissioner goals, specifically those related to Teen Pregnancy Prevention
Program, Support Through Employment Program (STEP), Strategic Partnerships &
Community Affairs and NYC Fatherhood Initiative, a pilot program geared to improve and
enhance outreach efforts and services to low-income men.
• Manage senior staffs that act as community liaisons/contacts with the public or community
to fill the communication gap between the Agency and non-custodial parents, custodial
parents, and other groups. Ensure staff delivers pertinent information to community
partners, sister organizations such as Department of Housing Services (DHS), NYS
Department of Parole, and constituents that OCSE serves, concerning child support and
the importance of family unification and preservation by conducting workshops, training
programs and formal presentations.
• Plan and direct the overall operational and administrative activities of all units within Parent
and Community Engagement; ensure that programs and initiatives are operating in an
efficient manner by analyzing and monitoring monthly reports; identify deficiencies and
create action plans in order to ensure goals and objectives are achieved.
• Establish goals in conjunction with the Executive Deputy Commissioner and senior
management staff; develop measures for assessing accomplishments and identify
obstacles for achievement of objectives and goals to improve custodial and noncustodial
parent’s understanding and compliance with the child support system; implement
initiatives focused on creating a child-parent bond within diverse communities.
• Act as spokesperson and represent the Agency at conferences and community events
such as the Support Magistrate Conference, NYC DADS initiative, Millions Fathers Club
conference, and other media venues to create partnerships with public stakeholders.
• Reinforce policies and procedures concerning personnel matters to all subordinate staff by
periodically instructing, reviewing and monitoring staff compliance with OCSE rules and
Minimum Qual Requirements
1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.
Preferred Skills
• Superior Project Management, Customer Service Planning skills.
• Excellent organizational, analytical and interpersonal skills.
• Ability to communicate effectively with diverse community.
• Experience in Marketing & Media production using video, social networks, and public access.
To Apply
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Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.