AT&T Associate-Business Mgmt - MATREX Bothell WA
AT&T - Bothell, WA

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AT&T Associate-Business Mgmt - MATREX Bothell WA
- 1310009 Description

Overall Purpose: Responsible for implementing, improving, supporting and leading the processes, strategies, and tools for the assigned business or functional area. Provide input and expertise for key technical functions by utilizing knowledge of the business, industry and technology. Key Roles and Responsibilities: Define, design and implement processes into the organization and facilitate change through consulting and collaboration. Must have a thorough knowledge of the organization (processes, procedures, tools, applications, systems, etc.) coupled with a strong business background in order to fully support the organization. Typically provides support in one or more of the following areas: Internal Processes including creation and management of policies/standards/processes, process improvement and transformation, tool deployment, and Agile methodology consulting such as an Agile Coach or Agile Scrum Master; Financial Oversight including financial modeling and analysis, business case preparation and review; Compliance/Assurance including audit and compliance review and management, process and quality reviews and audits, vendor management, vendor relations, disaster recovery and business continuity; Analysis/Reporting including metrics, scorecards, performance analysis and gap identification; Planning including infrastructure program coordination, roadmap management, strategic and tactical planning; Resource Management including Front Door, workflow and work entry management, project estimations; Communication including creation of leadership presentation material, event planning, and oversight of corporate wide projects such as training, CP12, United Way, P2R, etc.; and Quality Management including oversight of complete lifecycle of IT troubles and defects, problem resolution activities and all recovery activities. May work across multiple internal and/or external organizations. Job Contribution: Technical support role. Organizes/completes structured assignments per pre defined priorities. Limited team impact. KNOWLEDGE Acquires/demonstrates basic knowledge of principles and methods. Knowledge limited to specific processes/procedures needed to perform assignments within own work area. Basic knowledge of ATT technologies. Limited skill in technical field. ANALYSIS/PROBLEM SOLVING Focused on data gathering/compilation/verification. Completes routine tasks. Reviews/solves routine problems applying clearly defined standard procedures. INDEPENDENCE Highly directed and supervised; work is assigned, scheduled and prioritized by others. Works on detailed assignments. Work assignment is guided by standard procedures; judgment is minimal. CONTRIBUTION TO ATT TECHNOLOGY Contributes through quality and efficiency of own work. Supports technical teams maintaining current technologies. COMMUNICATION Displays appropriate listening skills to receive training/directions. Exchanges procedural information with immediate colleagues and/or internal customers. Collaborates with others in own area and seeks assistance and feedback as appropriate. Seeks self development opportunities; demonstrates aptitude for growth. Education: Bachelors of Science in Information Systems Technology, Computer Science or Engineering preferred. Experience: Typically requires 0-1 years experience. Technical Career Pathway (TCP) role. Entry into this title may require TCP Governance Board Review. Supervisory: No.

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