AT&T Specialist-Network Support * - NETREX (Irving TX)
AT&T 7,874 reviews - Irving, TX

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At AT&T, our job is to deliver the future before anyone else. We do this with people. People who want to create and deliver new technology that can transform the lives of our customers, our communities and our society. Our professionals innovate every day, whether they are working on upgrading our wireless and broadband infrastructure or delivering new possibilities for our consumer and business customers. They make the impossible, possible.

The NETREX program is a college hire development program that provides the opportunity for participants to collaborate with project teams while gaining broad experience across the AT&T Network Operations organization. This program will allow you to gain the professional development and peer/leadership support that will help you jump start your career with AT&T.

Being part of this program will help you build your technical, problem-solving, communication, and analytical skills to achieve real impact at a much earlier stage than many of your peers. It will also give you the ability to have plenty of networking opportunities that include key executive leadership sessions, business area and industry overview presentations, volunteer and social activities and Individual team member responsibilities.

After the initial training, you will continue to showcase your skills on a variety of technical platforms, disciplines and strategic project areas and support key strategic initiatives across Network Operations. Specifically, as a

Specialist - Network Support

, your primary responsibilities will include The candidate will be part of the Uverse Video IPTV team providing Tier 2 and 3 support for software & hardware issues across the nation. They will be engaged in a variety of projects with exposure to server operations including many products and different types of IP networks.

The applicant must posses a willingness to learn in a highly technical enviroment dealing with many teams across AT&T. They must be adapting to change and quickly recognize situations where change is needed. They must have excellent interpersonal skills, be able to stay focus in the face of unknows, and be innovative in solving complex business problems. We are seeking a condidate who also has advanced skills around software automation and coding to help us drive efficiencies across the teams.

Nature of Contribution-

Technical professional with limited experience. Primarily completes standard work.

Knowledge -

Has basic working knowledge of technical principles and methods within own discipline / specialty area. Integrates basic principles of discipline with processes and procedures to complete own job. Grows current knowledge of AT&T technologies, systems.

Analysis and Problem Solving -

Solves non-routine problems by applying limited judgment to select appropriate standard procedures. Articulates and refines identified issues within own area. Analyzes a variety of factors within applicable standards and procedures to develop solution. Reviews structured technical problems and independently selects appropriate methods.

Independence -

Follows established policies and procedures; plans work priorities with guidance from superiors. Works on assignments of limited scope and limited discretion applied in establishing deadlines and approaches for completing own assignments.

Contribution to AT&T Technology -

Carries out standard work to achieve deadlines. Contributes to maintaining current technologies and/or supports teams in emerging technologies.


Exchanges routine technical information in effective and timely manner. Actively engages with others to understand issues and gather necessary information. Presents materials/thoughts effectively one-on-one.

This position may be responsible for contributing to AT&T's compliance with environmental laws and regulations as applicable to its job function. This may include, but is not limited to, work related to fuel tanks, emergency and stand-by generators, boilers, hazardous waste, hazardous materials, batteries, manholes and vaults, water wells, linear and other construction projects, water discharge, or air emissions.


Required Qualifications


1-3 years experience

CISCO and CCNA Certifications

Desired Qualifications


BS in Sciences, Operations, Engineering, Management, or Systems Integration

Knowledge of Network Planning, Engineering, Construction and Mobility architectures

Knowledge of OSI Layer 3

Project Management skills

Software testing skills

Technical writing skills




Primary Location








Day Job

Employee Status



Job Posting


Mar 5, 2013, 6:22:36 PM


Unposting Date



Job Level


Associate/First Level Manager

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7,874 reviews
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