Position Type: Full-Time
Under general supervision, this position provides academic and admission advisement and management for all new and continuing students throughout their academic program. This position is responsible for serving as a liaison between the student and the college with regard to College policies and procedures.
Academic Advisors are responsible for travelling to different sites to meet with students as warranted.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conducts undergraduate and graduate academic advisement in order to: a) advise students of degree completion requirements; b) review with students the various degree completion options and assist students in preparing a degree completion plan; c) explain the assessment of prior learning process; d) provide general student services information. Requires a complete understanding of program requirements, available courses, national standardized exams, portfolios, and other options.
Acts as a liaison between the school and the students with respect to admissions, degree options, requirements and progress, and also provides students with access to information on school policy, practices and rules. Ensures new students are oriented to College policies and services prior to enrollment. This includes attending and coordinating first night of class for new cohorts and selection of cohort representatives.
Advises students in the following areas: academic probation, academic suspension, poor performance, program completion, extensions, leave of absence, concurrent enrollment, prerequisite course work, and all student change-of-status processes and forms.
Supports the admission process by creating and maintaining student admission files to file completion. This includes, but is not limited to, entering, maintaining and tracking related information and documents, running weekly tracking reports for management, notifying student admission issues to the appropriate departmental personnel, and copying and sending completed admission files to the appropriate college department.
Schedules, coordinates, and disseminates elective and supplemental curriculum information to students.
Performs graduation reviews by studying and assessing several audit reports to determine, as well as, ensure that every student has fulfilled all degree requirements necessary to complete a program, as set forth by the College, following established guidelines and procedures.
Responds in a timely manner (no more than 1 business day) to individual student problems, concerns, and questions.
Plays a lead role in resolving student complaints to ensure resolution toward corrective action. Addresses and/or participates in addressing student grievances and appeals, to bring resolution to issues.
Ensures timely and accurate data entry and management is entered into all college systems.
Assists in the preparation of adult studies calendars to ensure appropriate courses are offered and students are being correctly placed. Monitors cohort and study group/learning team size to ensure operational effectiveness.
Others as assigned by management.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
A bachelor's degree in psychology, counseling, student development, business, education, or related field required; master's degree preferred.
Must be proficient in Microsoft-office suite
Must have excellent oral, written, and interpersonal communication skills to interact and communicate effectively with students and adult program personnel with regard to GMC policies, procedures, guidelines, and standards.
Ability to apply mathematical concepts to practical situations. Ability to work with statistical information.
Must be results oriented and able to organize, prioritize, and manage multiple activities.
The ability to communicate effectively, prioritize work flow, work well with minimum supervision, and accept responsibility for total task completion is required.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to handle or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
Must be able to work a varied work schedule to accommodate the needs of the adult student.
Gwynedd-Mercy College - 9 months ago