This position supports the academic mission of the College by providing academic goal setting and advising services for students. Effective advising results in students meeting their individual academic, career, and personal goals which facilitate the overall recruitment and retention efforts of the College. The Academic Advisor participates in departmental projects an dinitiatives in order to serve students with excellence.
- The Academic Advising Department is open Monday-Thursday (8am-7pm) and Friday (8am-5pm). A weekly schedule will consist of a five day work week to include two evenings.
Academic Policies Enforcement
- Provide holistic academic advising to assist students in making decisions to meet their education/career and personal goals and select a program of study.
- Communicate opportunities available for transfer to other colleges and universities.
- Refer students to appropriate College personnel and services.
- Facilitate student achievement in educational objectives by advising for appropriate course selection, scheduling and course load which includes open, closed, and canceled courses, signing for drop-adds, and late class admittance, credit hour overload, and probation approval.
- Instruct students in utilizing, understanding, and applying curricular information during the transition from quarter to semester calendar.
- Review and authorize appropriate academic action including admission, fresh start petitions, and probation approvals. Review and process program credit evaluations, transfer credit equivalencies and/or course substitutions, and degree audit evaluations in conjunction with and guidance from Senior Academic Advisors and the Director of Academic Advising.
- Accurately interpret and effectively apply and articulate academic policies and guidelines to provide clarity and consistency in implementation and refer appropriately.
Participate in departmental initiatives, project teams, and continuous evaluation and improvement of advising services as assigned by the Director of Academic Advising.
- Demonstrate a high level of ability to utilize existing technology to maximize work efficiency for internal and external customers.
- Maintain student records using campus student computer systems (Colleague student database system, MAP MAKER Software, Web Advisor, Online Scheduler Planner, Microsoft Office software, network/electronic mail system, telephone/voicemail system, and other related office software and equipment).
- Work as an effective member of the Academic Advising department; work collaboratively with professional and secretarial advising staff.
Campus and External Collaboration
- Represent Academic Advising and provide information for the enhancement of collaborative partnerships in selected events as deemed appropriate by the Director of Academic Advising.
- Work as an effective member of the Academic Advising Center (First Year Advising Center); work collaboratively with professional and secretarial advising staff.
- Act as liaison and advocate for students in working with other support services in the College regarding students’ educational goals and/or special needs.
- Perform other related duties as assigned by the Director of Advising or as the need is apparent.
- Bachelor’s degree in Education or related field required
- Minimum of 2 years work experience in education or business required; Higher education experience preferred
- Excellent customer service skills that contribute to working effectively and positively with students, colleagues, administration, and faculty required
- Excellent verbal, written, and interpersonal communication skills required
- Ability to work patiently, positively, and effectively in a fast-paced and, at times, high volume and highly stressful environment required
- Ability to collaborate as a member of a dynamic team and contribute in a collegial manner required
- Excellent problem-solving and decision-making skills required
- Strict adherence to ethical practices and confidentiality required
- Ability to organize, prioritize, and accomplish multiple tasks while working independently required
- Working knowledge and effective utilization of Colleague or similar student database system, Microsoft Office software, and network/electronic mail system required
- Ability to quickly gain the knowledge of degree requirements for degree programs, certificates, and acceptable electives; thorough knowledge of course names, numbers, descriptions, prerequisites, and course credit hour requirements pertaining to assigned programs/divisions required
- Ability to identify campus resources and quickly gain a thorough knowledge of College policies and procedures required
- Ability to accurately interpret college placement test score required
- Understanding of the educational, career, and social needs of a diverse student body, especially underprepared and/or underachieving students, as well as the ability to assist them in developing goal setting and decision-making skills required
- Ability to practice consensus and support major initiatives of the department and College required
- Sinclair Community College is an equal opportunity employer