Access Representative
Beverly Hospital at Danvers - Danvers, MA

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- High school diploma or equivalent is required
  • - Customer Service skills are required
  • - Experience is preferred

  • Under the direction of the Director, Manager and/or Supervisor of Patient Access Services, performs functions which include greeting patients, assisting family members of patients, paging security, registering patients, verifying insurances for eligibility/benefits and obtaining authorizations or pre-certifications when needed. Includes the collection and/or notification of any out-of-pocket payments the patient may owe for insurance co-payments or deposits for the services rendered if applicable. Observes all health and safety requirements. Performs other duties as assigned.

    Education/Experience:
    • High School diploma or equivalent required. Advanced education preferred.
    • 1-2 years experience in a healthcare setting, preferably in registration.
    • Typing speed 50 WPM, CRT experience, medical terminology.
    • Third party payor knowledge and insurance background required.
    • Excellent Customer Service Skills