Account Administrator 13-020
Medical Mutual of Ohio - Columbus, OH

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Reports to: Manager
Location: Columbus

The Account Administrator provides support to the Sales and/or Service Teams they are assigned to assist. Responsible for administrative activities, sales administration activities, and service administration activities as directed by the team management.

  • Punctual arrival and attendance at the Company’s facility or appropriate off-site location.
  • Interacts with internal departments, clients, brokers or consultants to resolve questions/inquiries related to claims/benefits/billing/enrollment interpretation or other administrative or technical services supplied to Medical mutual customers.
  • Assists in the completion of sales/service admin tasks: worksheets, review of benefit books (SPD), audit ID card issuance, mass mailings, etc.
  • Attends client open enrollment and benefit meetings as directed by team management.
  • High school diploma.
  • Two to three years experience in a sales or customer service environment.
  • Current license to sell health insurance or the ability to satisfy all Ohio Department of Insurance (ODI) licensing requirements necessary within 12 - 14 weeks of hire.
  • Demonstrated ability to plan and organize numerous activities/projects simultaneously.
  • Strong interpersonal skills and an ability to work with all levels of internal and external contacts.
  • PC proficient in word processing, spreadsheets.
  • Performs work in an office environment
  • Day travel and overnight travel as needed.
  • Valid driver license.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

About this company
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Medical Mutual of Ohio is a not-for-profit managed care company that provides health insurance products and related services to some 1.6...