Account Executive, Officer - National Accounts
Travelers Co - Chicago, IL

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Reports to the Managing Director of a business group. Responsible for the profitability, growth and retention of assigned book of business within an assigned territory that is consistent with overall business line objectives. The Account Executive Officer position description is intended to describe the job as performed at the highest level of independence and with the greatest degree of authority. As the senior most level, an incumbent is responsible to sell and market business unit products and services, develop broker/agent relationships and independently negotiate the most difficult accounts. In addition, the incumbent acts as the technical resource to less experienced Account Executives and provides mentor to Account Administrators as required.

Support long and short term business strategies to effectively achieve profit and growth objectives for assigned location(s) through responsible marketing and sound underwriting.

Underwrite and price accounts in support of strategic business planning activities designed to increase the presence of the business group in the market; retain the appropriate mix of business; and achieve overall growth and profit objectives.

Respond to underwriting and marketing strategies and standards by developing a marketing plan that reflects local market competitive conditions and, at the same time, meets growth and profit goals.

Ensure that production and underwriting objecitves with respect to profitability are achieved.

Marketing and underwriting responsibilities include but are not limited to: Meeting with agency personnel to maintain and develop positive and productive relationships. In this capacity, assures that our contractual commitments are met and negotiates programs of insurance. Representing the company and our underwriting strategy in the location(s) to agent, employees and the community. Working with other business units as appropriate to support market penetration objectives and seeks out cross-sell opportunities as appropriate.

Maintain the highest level of customer service.

Assist in the delivery of excellent account administration services.

Develop and maintain effective relationships with internal resources (e.g., LP&E, Claim, Operations, etc.) to ensure delivery of all related services to clients.

Perform all functions to support profit, growth and expense management goals.

The incumbent has full underwriting authority as established by regional management and generally spends 40% to 50% in outside contact with agents and insureds.

Business Knowledge

Clearly demonstrates specific knowledge requirements as defined by business group.

Understand products, financials, objectives and service requirements of business group.

Knows how to get things done.

Marketing and Underwriting

Solid knowledge of technical underwriting.

Demonstrated marketing skills necessary to achieve established and stretch business goals.

Professionally current.

Works effectively with all levels and can easily build new relationships.

Able to recognize opportunities to penetrate a new market, take advantage of all important opportunities to increase market share and takes intelligent risks.

Customer Focus

Identifies customers' needs and takes appropriate action to meet those needs.

Acts with a sense of urgency.

Strong knowledge of competitive market conditions.


Understands business objectives and can act in a decisive manner to achieve financial results.


Establishes strong coalitions and networks both within and outside of the Division/Company.


Makes sound decisions.

Develops a high degree of trust through demonstrated personal integrity, ethics and a commitment to doing the right things.

Self Management

Takes responsibility for decisions and actions.

Manages own work.

Understands the business and responds to all related issues, concerns and problems.

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.

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