Account Management Associate - London-Based
The Advisory Board Company - London, OH

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Account Management Associate

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  • Meeting Recruitment Campaign ownership: work with team members through all phases of campaign management (i.e. design, mobilization, completion and tracking of phone, fax or direct mail campaigns) to exceed target goals for each meeting series
  • Prepare team members for visits: provide relationship history and relevant market info
  • Responsible for carrying out outreach strategy and organizing in person and phone interactions with member executives
  • Responsible for general understanding of research agenda and all recent publications to inform member interaction and participate in program-specific servicing plan
  • Respond to member requests for research or advisory board services
  • Attend monthly renewal meeting with team members and present meeting recruitment numbers
  • Preparation and follow up of letters of agreement for renewal
  • Targeted mailings to membership (i.e. contact list audits, custom research campaigns, on-site recruitment, web utilization, E-mail campaigns)

Qualifications:

Basic Qualifications:
  • Right to work in the United Kingdom
  • Bachelors Degree
  • Fluent in English with high-level proficiency (fluency preferred) in at least one of the following languages: Dutch, German, French.
  • Excellent academic record
  • Willingness to work outside normal business hours to accommodate international clients and team members
    • Must possess at least two of the following
      • Leadership experience
      • Customer service experience
      • Experience working in a team environment
      • Sales or fundraising experience
      • Experience in an office setting
Ideal Qualifications:
  • Ability to communicate effectively by e-mail and phone with executives
  • Ability to successfully overcome challenges or obstacles
  • Experience thinking through problems creatively
  • Attention to detail
  • Proven experience managing multiple, competing priorities
  • Ability to take initiative on projects and through customer service interactions
  • Fluency and/or proficiency in multiple languages

Benefits: Consistent with our belief that our employees are our most valuable resource, The Advisory Board Company offers a competitive benefits package, including a comprehensive health plan, a 401(k) plan, an Employee Stock Purchase Plan, a daytime leave policy for community service, a medical flexible spending account, and additional attractive benefits.

An Affirmative Action and Equal Opportunity Employer

*LI2

The Advisory Board Company - 23 months ago - save job - copy to clipboard
About this company
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The Advisory Board Company and its subsidiaries provides best practices research, analysis, executive education and leadership development,...