Account Manager - Direct Accounts
YuMe - New York, NY

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RESPONSIBILITIES

Pre-Sale:
Proposal Building – both Excel and PowerPoint in conjunction with the AE

Product knowledge – pricing, specs, functions

Provide supporting research for recommended media strategies

Work with internal teams to create a campaign that aligns with client goals

Communicate with clients to understand all RFP submissions along with AE’s

Work with Sales to ensure Sales Force is up to date

Post-Sale:
Own each client campaign from IO through post delivery reporting

Communicate campaign creative specs to agencies/advertisers

Interface with Operations regarding campaign trafficking

Work with Pricing and Yield Management team to ensure campaigns are successfully optimized for performance and delivery

Confirm 3rd Party tracking elements are recording at the onset, during and post campaign delivery and trouble shoot for any tagging or creative discrepancies

Provide month end billing and reconciliation reporting

Accompany sales on external calls and meetings where appropriate: post campaign follow–up to ensure repeat business and renewals

Research & Analytics:
Provide supporting research for recommended media strategies

Create internal and external post campaign analysis

Provide reporting on a ad hoc and weekly basis

Relationship Management:
Provide World Class Client Service by communicating to clients in a proactive, consistent and informative manner

Become an expert in the online video industry and YuMe ad products

Develop an ongoing relationship with agencies/advertisers

QUALIFICATIONS

Work Experience:
Must be passionate about the online space and have terrific grasp of the online media landscape

At least 3 years experience in online account management, online sales planning/buying or ad networks (online video a plus)

Detail oriented with ability to multi-task in a fast moving start-up environment

Effective project management and excellent time management skills

Technical Skills:
Proficiency with Excel PowerPoint and Word

Knowledge of ad serving and reporting tools: DART, Atlas, Eyeblaster, Pointroll, Mediamind, MediaPex, etc

Experience with CRM solution such as Sales Force

Familiarity with ComScore, Nielsen/NetRatings, @Plan. Media Audit a plus.

Exceptional Character:
First class client service ethos

Outstanding interpersonal and communication skills

Dedication to going the extra mile

Outstanding attention to detail

Proactive problem solving capabilities

Entrepreneurial and team oriented spirit

Fun, Dynamic Individual

Education:
Bachelors Degree or higher

YuMe - 19 months ago - save job - block
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