We currently have an excellent opportunity for a Global Account Manager-IT located at our Ewing, NJ headquarters.
This position is responsible for the strategic relationship and alignment between the IT organization and assigned functional areas to ensure that the IT organization delivers solutions that enable the business area to meets its goals and deliver the maximum business value to Church & Dwight. This individual is responsible for development and mobilization of business area IT strategy and serves as the trusted advisor to the business on IT needs and activities.
Role Accountabilities and Responsibilities:
•Owns overall customer satisfaction for specific business area(s) and works within the IT organization to manage the full value chain of IT activities and service level commitments on behalf of the customer
•Aligns IT strategy to business area strategy: engages in the business area’s strategic planning, conducts needs analysis and business risk assessments, and engages the IT customer in the corporate IT strategic planning process. Negotiates the needs of multiple users or business areas.
•Manages the functional portfolio of IT investments to deliver optimal business value to the organization aligned with the architecture and strategy
•Creates and maintains strong relationships with IT customers,drives collaboration between IT and the business and serves as the primary point of contact for a specific business area(s)
•Represents and promotes IT capabilities, identifies specific business and technology opportunities to enable the customer’s business (IT, business process improvement, innovative process re-engineering) and collaborates with the IT customers to define the business value of such opportunities
•Responsible for new project proposal development and project mobilization activities aligned with business area IT strategy
•Ensure that the functional area is appropriately reflected in the global IT budget
•Understands the IT customer’s business, company direction, emerging technologies, and how competitors and best-in-class companies use technologies and brings creative ideas to CHD on how to leverage technology to a greater extent.
•Represent functional needs within IT in areas such as compliance and governance, delivery, support, etc.
•Leads large functional or enterprise-wide projects, programs or initiatives.
•Promote business area understanding and adoption of IT processes/tools
Education and Experience:
•Bachelor’s degree from an accredited institution in Computer Science, Business, or Engineering or equivalent work experience is required; graduate degree preferred
•8 years of Information Systems experience managing information related technologies and resources, especially in the applications area or 6 years of experience with advanced degree or equivalent
•SAP EXPERIENCE PREFERRED
•Prior experience in account management or relationship management functions
•Prior experience with strategic planning preferred
•Experience in IT project management
•Specific business area knowledge and relevant technology experience ( e.g., supply chain, Finance ) as appropriate for the specific role
•Experience in working in a matrixed organization
Church & Dwight Co., Inc. is proud to be an equal opportunity employer M/F/D/V
Church & Dwight Co. - 15 months ago
Church & Dwight Co. Inc., a $3.0 billion company, was founded in 1846 and is headquartered in Ewing, New Jersey. We are one of the...