Account Representative National Accounts- NYC
The Hartford 331 reviews - New York, NY

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Account Representative- National Accounts- NYC


Sales Support:
Responsible for supporting the underwriting staff in the sales acquisition process for new and renewal accounts.

Provides a variety of services for new business & existing accounts: report ordering and a multitude of data collection.

Responsible for review, analysis, dissemination, and data input of submission specifications including corporate asset protection location placement, rating, losses, coverage’s, historical data, organization units for in preparation of underwritings’ pricing proposal and policy.

Applies screening criteria in accordance with guidelines.

Communicates directly with customers to obtain required underwriting information.

Is the primary contact for problem resolution.

Account Set-up:
Functions include the entering of consumer requests in SNAQS, Underwriting loss pick, data input (bulk and detail), experience modifications, exposures, named insureds, coverages and endorsements.

Responsible for manual and experience / schedule rating for Workers’ Compensation, General Liability and Automobile lines of business.

Service Support:
Independently follow up with internal and external customers to obtain missing submission data.

Verify and analyze account details, ensuring all accounts are up-to-date with premium and loss payments, collateral.

Partner with home office underwriting staff and Account Coordinator in maintaining book of business.

Responsible for adherence to compliance guidelines. Complete all required essential services. Effectively communicate with Account Coordinator and Manager to manage workload and ensure account requirements are understood by all internal and external customers.

Obtain, review, and validate insured address location information to meet Corporate Asset Protection guidelines and ensure compliance with individual state filing requirements. Is technical resource on presale system, allocation of submission data including losses, catastrophic location data, historical data, policy periods, customized account specifics.

Workload/Desk Management:
Responsible for handling a high volume of complex transactions. Support account retention and the overall stability of the book of business through effective adherence to quality, timeliness and productivity standards.

Multi-task, prioritize and manage daily work activities.

Organizes work so that others can easily determine what needs to done and effectively continue the work and respond to customers as needed. Maintains an effective pending/diary/follow-up system. Maintains a professional/organized work area.



We are looking for an energetic, dynamic professional driven to be successful.

Required Competencies:

Demonstrates Inclusive and Collaborative Behavior


Drives for Results


Values Customers


Demonstrates Effective Communication Skills


Embraces Change


Team Player and Builds Effective Relationships


Applies Job, Business and Financial Knowledge

Education, Experience and Skills required:
High School Diploma required

Strong attention to detail; experience working with legal documents

2-3 years of commercial lines rating experience ; policy issuance experience is a plus.

Effective Communication Skills

Solid Excel skills

Strong Customer Service Orientation

Effective Workload Management Skills

Good Automation Skills

Professional Demeanor


The Hartford Financial Services Group Inc. (NYSE: HIG) is a leading provider of insurance and wealth management services for millions of consumers and businesses worldwide. The Hartford is consistently recognized for its superior service, its sustainability efforts and as one of the world's most ethical companies. In 2011, The Hartford reported revenues of $21.9 billion. More information on the company and its financial performance is available at


The Hartford believes people should live with financial confidence. The Hartford exists to provide the confidence and peace of mind that helps people achieve their financial goals. We enable this confidence though the breadth of our product portfolio and relationships and the depth of our knowledge.

The Hartford’s biggest competitive advantage is our employees. We hire a broad range of talented teammates from diverse backgrounds and cultures. We look for teammates who share our

core values

and bring passion to their jobs. Our values are projected in the way we interact with customers and among our teams.

We are an innovative leader in the industry and have been recognized by:


Ethisphere Institute

as One of the "World's Most Ethical Companies" for five consecutive years


GI Jobs

as a 2012 Top 100 Military Friendly Employer


Military Times Edge

as a 2011 “Best for Vets” Employer


Carbon Disclosure Project’s Carbon Disclosure Leadership Index

for The Hartford’s approach to climate change disclosure for four consecutive years (2008, 2009, 2010, 2011)



Green Rankings – No. 12 on the list of U.S. Companies (2011)



Business Journal

as a Best Place to Work (2011)


The Chicago Tribune

as a Top Workplace (2011)


The San Antonio Express News

as a Top Workplace (2011)




as a Top Workplace





as a Top Workplace



The Hartford Courant

and FOXCT as a Top Workplace



OKCBiz as a Best Place to Work



At the Hartford, our compensation philosophy is simple: we pay competitive base salaries and reward performance. In addition, you will be eligible to participate in our comprehensive benefits program including Medical, Dental, Life and Disability Insurance, a 401 Plan, an Employee Stock Purchase Plan and more.


This position is located in our


Regional Office.

Our Core Values: Integrity • Financial Discipline • Diversity & Inclusion • Customer Focus • Winning Spirit • Teamwork



is an Equal Employment Opportunity and Affirmative Action Employer. The


maintains a drug-free workplace.

Job Function


Shared Svcs & Support

Primary Location


United States-New York-New York




Job Level


Individual Contributor

Education Level


High School Diploma/GED (±11 years)

Job Type





Day Job

Employee Status



Overtime Status






Job Posting


May 8, 2013, 3:24:39 PM

Remote Worker Option



About this company
331 reviews
With more than 200 years of expertise, The Hartford is a leader in property and casualty insurance, group benefits and mutual funds. The...