Accounts Receivable Representative- Insurance Collections
NextCare Urgent Care - Mesa, AZ

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The patient accounts receivable representative will be responsible for maintaining industry standards forthe A/R they are assigned to in regards to aging, collection rates, and DSO. This position will post payments, contractuals, and courtesy adjustments as needed; be responsible for the follow up on alloutstanding patient claims; will work the patient aging reports as directed by the A/R Manager, be responsible for lowering their aging patient A/R to acceptable standards, and help in the preparation of
accounts that are to be sent to the collection agency.

? Follow up daily on all outstanding patient claims they are assigned to work.
? Post contractual adjustments and transfer deductibles to patient accounts based of correspondence received from the insurance carriers.
? Post the payments they obtain through their collection calls to patients.
? Assist with claim resubmission projects when necessary.
? Prelist accounts that are deemed to be sent to the collection agencies.
? Review accounts that have partial or under payments.
? Handle incoming calls from patients previously contacted regarding claims and patient balances.
? Review accounts to determine if billed correctly.
? Treats patients and co-workers consistent with the NextCare Mission Statement, Vision, Values andPerformance Standards.
? Performs other related duties as assigned or described in Company policy.

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