Ad Trafficker/Sales Operations Manager
FixYa - San Mateo, CA

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Responsibilities
  • Implement online ad campaigns and sponsorships across multiple delivery formats – display, mobile, video and text
  • Schedule, test and launch 3rd party ad tags including rich media, flash, gif/jpg and text. Ensure creative complies with ad specs
  • Maintain and communicate technical specs to sales, clients and agencies. Work with external partner contacts to resolve any campaign technical issues
  • Monitor campaign performance, discrepancies and troubleshoot delivery issues
  • Optimize ad placements and sponsorships to meet or exceed client goals
  • Provide inventory forecasts, optimization suggestions and regular campaign reporting
  • Provide excellent customer service and support to our advertiser clients, media partners, 3rd party vendors, sales, business development, finance and other teams to ensure operations are transparent and campaign objectives are satisfied
  • Submit final billing reports to finance and provide campaign recaps for advertisers
  • Coordinates forecasting, planning, and budgeting processes used within sales
  • Identifies and improves sales process workflows. Facilitates continuous process improvement based on changes to platforms and feature request improvements
Desired Skills & Experience
  • At least 2--3 years in ad trafficking, campaign setup and management in an internet media company
  • Strong experience with scheduling and trafficking campaigns in DFP Premium, DFP mobile and RTB platforms
  • Significant experience with technical implementation of rich-media and display ads, text ads
  • Must have an analytical background with a creative problem-solving mindset
  • Firm understanding of campaign setup, trafficking and campaign optimization workflows
  • Microsoft Excel is your best friend. Ability to create charts and graphs based on data analysis
  • Experience with behavioral targeting, retargeting, AdSense, AdXchange, comScore and programmatic sales
  • Strong customer service skills and experience proactively reaching out to client contacts as needed
  • Proven ability to solve technical issues regarding ad trafficking and campaign management
  • Familiarity with HTML, CSS, limited JavaScript is a plus
  • Must be a team player and enjoys a fast-paced problem solving environment
  • Must be capable of meeting aggressive deadlines with competing demand
  • BA/BS college degree with strong references
About the Company:
Fixya is a profitable venture backed company. With over 30 million monthly unique visitors, Fixya leverages the Wisdom of Crowds to enable its community of users and experts to solve tech support problems on over 15 million consumer products. Users can find pre-existing solutions on the site or have questions answered by the site’s active expert community.

FixYa - 11 months ago - save job - block