Plans, directs and controls all phases of a successful operation in a branch. Assists with the preparation and achievement of an annual business plan. Develops staff members so that each member of the staff is fully trained and utilized to the optimum level. Performs sales and customer service activities with assigned clients to increase gross margin dollars. Develop and maintain high-level name awareness through the use of advertising and public relations. Generates and maintains an annual sales volume of 5.2 million dollars or more.
Manages the process of recruiting and hiring branch sales and service staff. Coaches staff in sales and customer service techniques. Provides development and career opportunity for branch staff.
Identifies, pursues and develops new accounts through awareness of the local market, competitor activities and community growth plans. Establishes rapport and continually develop current accounts with key clients. May assist account representatives with newly developed clients.
Schedules and conducts regular staff meetings. Audits and monitor the activities of the staff to ensure the branch is providing optimum service levels. Conducts performance evaluations and prepare developmental plans for branch staff in a timely manner.
Monitors the branch’s workers’ compensation and unemployment claims to minimize the Branch’s exposure and resulting expenses. Ensures that all federal, state, local notices and licenses are current and posted.
Develops and implements branch revenue and expense forecasts. Establishes a budget and assists with the development of short and long range growth plans of the branch.
Surveys clients regarding perception of service. Emphasizes quality and service. Identifies opportunities for further growth of existing accounts.
Utilizes corporate sponsored direct mail, advertising and promotional activities to increase knowledge of Adecco in the local market. Identifies and develop local opportunities for increased exposure, (such as, clubs and job fairs). Negotiates contracts with local advertising sources.
Develops and maintains knowledge of economic trends and changes affecting local businesses. Maintains records of competitors in the area that display their respective shares of the market, locations, services and benefits offered.
Sets and monitors pay and bill rates based on skill categories. Ensures proper credit references are obtained and client credit limits are established according to guidelines. Performs collection of all outstanding accounts receivable.
Must have an annual sales volume of 5.2 million dollars or more.
Bachelor’s degree in related field or equivalent experience.
Five years of staffing industry experience or six plus years of business experience including successful management of sales, operations, personnel staff, and have responsibility for P&L, etc.
Four years direct technical sales experience with a proven track record measured by increased responsibilities or experience as Branch Manager. Sales experience within a personnel service organization preferable.
Able to communicate effectively and clearly in writing and orally, both in one-on-one and in group presentation situations. Able to interact and communicate with all levels of staff and management.
Adecco - 20 months ago
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