Role and Responsibilities
The Administrative Assistant key role and responsibilities is to provide superb customer service, while collaborating with department managers and staff to assist with daily administrative needs and support. Takes initiative in helping
Primary Objectives of the Administrative Assistant
Be skilled in handling difficult situations with professionalism. Maintain business-like attitude and extend courtesy to our internal and external customers. Answer questions and/or concerns from students and instructors with little to no assistance. Be able to communicate with students attending training at Bellevue center to help with customer feedback and instructor assistance Be able to professionally communicate with customers; answer questions about our company and Direct calls to the correct employee/ department Assist in the completion of the training and testing coordination. Personal ongoing development. Classroom and Conference Room coordination for meetings and training sessions services Ensure that classrooms are clean and well supplied with instructor/student materials, the room temperature is comfortable, and that classroom computers are working properly. Coordinate and confirm food and supplies for catering. The individual will prepare continental breakfast and afternoon snack and may be required to plan and arrange catered lunches for classes. Keep front lobby area stocked with fresh coffee and condiments, cold beverages, and snacks. Submit purchase and expense reports for approval. Assist with administrative and clerical needs. Assist with training coordination needs; class rosters, print course completion certificates, evaluations, courseware, material management Coordinate with the other training locations regarding class rosters, courseware, and supplies. Facilitating test preparation, including arranging, scheduling, and administering exams. Observation of test participants while adhering to the rules of conduct of the test center.
Qualifications and Education Requirements
To perform this job successfully, the Seattle Administrative Assistant must be able to perform each essential duty satisfactorily, as assigned. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Excellent computer skills in a Microsoft Windows environment Effective oral and written communication skills Ability to work with various departments and foster teamwork Skills in database management and record keeping Ability to travel supporting the Training/Sales Department while maintaining a flexible work schedule Excellent organizational skills Must be able to identify and resolve problems in a timely manner Gather and analyze information skillfully Demonstrate resourcefulness and initiative in dealing with daily assumptions Must be available to travel to local and out of state sites to proctor clients Should be a subject matter expert in troubleshooting testing system
Obtain some technical training and be able to assist technical team
The physical demands described here are representative of those that must be met by an employee to successfully pe r form the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to see, talk, and hear. The employee frequently is required to sit and use hands, along with fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision.
The work environment characteristics described here are representative of those encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and vehicles. The noise level in the work environment is usually moderate. This position description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it.
Off icial Disclaimer
No part of this position description or of any other shall be construed as an employment contract. Employment with GBSI is at will and constrained by both the laws of the State of Washington and those of the state wherein the employee performs services for the company.
When Applying please indicate either the Renton, Bellevue or the Everett location in your resume.
All your information will be kept confidential according to EEO guidelines.
Global Business Solutions, Inc. - 18 months ago