We are looking for an Administrative Assistant to join our growing team. Our ideal candidate will exhibit exemplary customer service skills, both with external customers, vendors, visitors, co-workers, and management staff. Additionally, the successful candidate will need to maintain focus, timeliness and accuracy in work, while working in a fast paced environment with constant distractions. Your knowledge of computers for data entry and Microsoft Office, specifically Word, Excel and Outlook, combined with outstanding customer service, attention to detail and follow-through are the keys to your success.
About Messenger's Lawn & Landscape Company:
Messenger's Lawn and Landscape, a leader in the Kansas City green industry, is a full service provider of landscape production and maintenance services and is committed to delivering the best possible customer experience. Great customer service relies on good communication and listening to our customers goals for all their lawn and landscape needs. Once we listen to and determine the needs, Messenger's moves into action. We're looking for skilled team members to join our professional, knowledgeable, and responsive team so that we can continue to exceed our customers' expectations.
Provide superior customer service, attention to detail, responsiveness and follow through;
Responsible for answering phone calls, routing calls and assisting clients and vendors;
Using our Company software to the fullest ability possible, including entering new customers, cancelling customers service who have left, printing tickets for jobs, daily invoicing and posting labor into the system;
Entering tickets and time in to Company system, and printing tickets and routes for daily jobs;
Verify that all daily labor has been properly accounted for and included, so billing can be accurately completed;
Various administrative support/clerical functions, including filing, assisting in calling customers for scheduling, accounts receivable, editing/formatting documents in Word, editing/formatting documents in Excel;
Acts in a stewardship capacity for the company, works as a functional member of the team, has ability to self-direct and self-regulate work-day and to effectively direct the work of others;
Related college courses or professional training in office administration and 2-5 years of experience in as an administrative assistant, office coordinator, or receptionist or suitable combination of education and relevant experience;
Previous knowledge of commonly-used concepts, practices, and procedures within a service based industry business, specifically, previous knowledge within the lawn and landscape or similar industry is a plus, and demonstrated comprehensive knowledge of office and facilities coordination and basic customer service, and the ability to professionally answering phones;
Demonstrated organization, facilitation, communication and presentation skills;
Ability to prioritize workflow and organize diverse material and ability to handle multiple, competing and changing priorities; ability to perform effectively without supervision and within established time limits and ongoing deadlines;
Ability to interact effectively and professionally, and provide exceptional service, both internally and externally at all times;
Possess proficient computer skills, including Microsoft Office and in particular Word, Excel and Outlook; and display adaptability in learning company specific software and display comprehension of fundamental computer practices and database management;
Messenger's Lawn and Landscape is an equal opportunity employer and a drug-free workplace. Employment is contingent upon pre-employment drug screening and a clean background check.
We offer excellent benefit package and compensation. Hourly wage based on experience, please include salary requirements on application.