1) PURPOSE AND OBJECTIVE:|
Siewert Equipment, an established distributor of pump & process equipment, is seeking an Administrative Professional for the position of Service Coordinator.
The Service Department provides technical services for a wide variety of pumps, motors, electrical controls, and other pump related equipment. Services include a variety of in-house and field services to support Industrial and Municipal customers throughout upstate NY. This position requires a motivated professional with a high degree of computer proficiency and administrative skills with the technical aptitude to learn all aspects for our service & repair business. Essential characteristics include excellent customer service skills, teamwork, attention to detail, and ability to balance priorities and adapt to changing circumstances.
2) KEY RESPONSIBILITIES:
Telephone reception for multi-line switchboard. Provide administrative support to the service department. Assist with order entry and billing for service orders. Maintain service calendar and assist with service scheduling. 3) PERFORMANCE METRICS:
Quality, Timeliness, & Accuracy of Work. Customer Satisfaction & Teamwork. Continuous improvement / Training / Self-development. 4) SKILLS & QUALIFICATIONS:
College degree or administrative experience in business environment. Proficiency with Microsoft Office required. Strong written and verbal communication skills required. Aptitude to learn. 5) COMPENSATION & BENEFITS
Competitive wage in accordance with skills and experience. Full-time benefits include Employee Ownership (ESOP), 401K, Medical Insurance, and Life Insurance.
Siewert Equipment, a Division of Cummins-Wagner Co. Inc., is an Equal Opportunity Employer and does not discriminate on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.
Cummins-Wagner is a 100% Employee Owned Company.
Siewert Equipment Company dedicates itself to remaining the leading value-added supplier for pump, mixer, waste and water process equipment....