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Airport Sales Agent (ASA) - Ticket / Gate Agent - PDX
Starting Salary: $10.66 per hour
Equal Opportunity Employer by Choice.
Invitations to interview may be sent via email. Please be sure to check your mailbox frequently and ensure that communications from Taleo.net are not blocked.
Travel subject to service charges/restrictions. Bonuses awarded only under terms of United's policies.
NO AGENCIES PLEASE
Please note that this position will be hired under the subsidiary Continental Airlines collective bargaining agreement or divisional work rules until a joint agreement or combined divisional work rules are obtained.
Staffing the ticket counter, boarding gates and baggage service areas of the airport.
Providing assistance and excellent customer service to the traveling public by performing various customer service duties in the airport terminal such as:
Receiving and directing incoming calls, greeting and directing customers, tagging and handling baggage
Preparing tickets, determining fares and routing to assure passenger's travel needs are met
Maintaining a neat and professional appearance by adhering to United's standards for uniform and dress
Must have a High School diploma/GED or equivalent
Must be able to work the ticket counter as well as the boarding gates and baggage service area
Must possess excellent customer service skills
Proven customer service job experience desirable
Must have a professional appearance
Must be able to work in a fast-paced environment
Must be able to lift heavy luggage and other necessary cargo, repeatedly
Must be able to stand and walk throughout the entire work shift
Must be at least 18 years of age
Must be legally authorized to work in the U.S. for any employer without sponsorship
Must be flexible to work ANY shift that is assigned to you within a 24 hour/day, 7 day a week operation which can include late nights, early hours, weekends and holidays
Must have excellent communication skills and the ability to read, write and speak English
Must be able to successfully pass a pre-placement physical (including strength and hearing/vision testing) and drug screen
In addition to the passing United's background investigation, candidate must be able to clear a fingerprint-based criminal history check in order to obtain and retain credentials necessary for the position. Position-specific clearances include but are not limited to FAA, TSA, Airport Systems, Port Authority, and U.S. Customs
Training for these positions will be provided by United Airlines. The training is paid at the hourly starting rate and will require a full time commitment for a period of up to 5 weeks. Must be able to attend the full time training at a date, time, and location to be selected by United and must be able to pass all training with a grade of 90% or better
United Airlines - 18 months ago
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