Airport Sales Agent (ASA) - Part-Time - Portland, OR (Airport Operations)
United Airlines - Portland, OR

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Airport Sales Agent (ASA) - Ticket / Gate Agent - PDX

Portland, OR

Starting Salary: $10.66 per hour

Equal Opportunity Employer by Choice.

Invitations to interview may be sent via email. Please be sure to check your mailbox frequently and ensure that communications from Taleo.net are not blocked.

Travel subject to service charges/restrictions. Bonuses awarded only under terms of United's policies.

NO AGENCIES PLEASE

Please note that this position will be hired under the subsidiary Continental Airlines collective bargaining agreement or divisional work rules until a joint agreement or combined divisional work rules are obtained.

Responsibilities

Staffing the ticket counter, boarding gates and baggage service areas of the airport.

Providing assistance and excellent customer service to the traveling public by performing various customer service duties in the airport terminal such as:

Receiving and directing incoming calls, greeting and directing customers, tagging and handling baggage

Preparing tickets, determining fares and routing to assure passenger's travel needs are met

Maintaining a neat and professional appearance by adhering to United's standards for uniform and dress

Qualifications

Education

Must have a High School diploma/GED or equivalent

Knowledge/Skills

Must be able to work the ticket counter as well as the boarding gates and baggage service area

Must possess excellent customer service skills

Proven customer service job experience desirable

Must have a professional appearance

Must be able to work in a fast-paced environment

Must be able to lift heavy luggage and other necessary cargo, repeatedly

Must be able to stand and walk throughout the entire work shift

Other

Must be at least 18 years of age

Must be legally authorized to work in the U.S. for any employer without sponsorship

Must be flexible to work ANY shift that is assigned to you within a 24 hour/day, 7 day a week operation which can include late nights, early hours, weekends and holidays

Must have excellent communication skills and the ability to read, write and speak English

Must be able to successfully pass a pre-placement physical (including strength and hearing/vision testing) and drug screen

In addition to the passing United's background investigation, candidate must be able to clear a fingerprint-based criminal history check in order to obtain and retain credentials necessary for the position. Position-specific clearances include but are not limited to FAA, TSA, Airport Systems, Port Authority, and U.S. Customs

Training for these positions will be provided by United Airlines. The training is paid at the hourly starting rate and will require a full time commitment for a period of up to 5 weeks. Must be able to attend the full time training at a date, time, and location to be selected by United and must be able to pass all training with a grade of 90% or better

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