Responsibilities: Professional Tellers are responsible for the processing of transactions accurately and efficiently in a fast paced environment. Your duties will include, but are not limited to the following:
Ability to work within established policies, procedures and guidelines.
Identify customer needs and refer financial products and services.
Consistently seek to delight our customers and deliver exceptional customer service with a positive attitude.
Build customer loyalty; establish customer relationships through courtesy and friendliness, including addressing each customer by name.
Contribute to a positive team environment in the banking center through teamwork, team spirit and coaching.
May be required to work Saturdays and or extended hours as needed.
Minimum of six months cash handling experience.
Minimum of six months customer service experience.
Ability to work effectively as a team member.
Strong oral and written communication skills.
Ability to respond and assist customers with inquires and/or problem resolution.
Careful attention to detail and time management.
Desired Skills/Assets :
Previous cross-sales and/or referral experience.
Ability to identify customer financial needs, goals and objectives.
Proficiency in basic computer skills.
Previous banking/financial services/teller experience.
Bilingual (fluent verbal and written skills).
Bank of America - 12 months ago
Bank of America Corporation is a bank holding company. Through its banking subsidiaries (the Banks) and various non-banking subsidiaries thr...