Alumni Coordinator-Austin Region
The Right Step - Austin, TX

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The purpose of this position is to coordinate and facilitate the alumni program for a designated region.

  • Facilitates meetings, events, and community service activities for alumni group.
  • Develops and leads team in building a solid and lasting alumni program.
  • Creates and updates daily/weekly and proof web groups for alumni group.
  • Creates monthly calendar and newsletter for alumni group.
  • Updates and assists in improvements for company website alumni pages.
  • Works in community on building relationships for alumni outreach.
  • Coordinates events and community service projects for alumni.
  • Holds quarterly workshops for continued outreach training for alumni group.
  • Facilitates outreach for alumni group.
  • Develops and updates training materials for speaking engagements for outside sources including businesses, schools, private facilities and community organizations.
  • Maintains and nurtures an active alumni data base using electronic record system.
  • Assists with coordination of OneRecovery activities.
Additional Responsibilities:
  • Works on referral development and internal customer service initiatives with Human Resources.
  • Contributes to email blasts, web updates, newsletters articles and campaigns.
  • Provides 24/7 interface with interventionist and preferred providers nationally to facilitate logistics and admissions to all facilities.
  • Provides training on customer service/referral sources.
  • Attends various marketing meetings and conferences to build and maintain referral relationships.
  • Coordinates annual anniversary party in region.


Minimum Qualifications:
  • High School Diploma
  • Two years customer service experience or marketing experience
  • Two years experience in the addiction treatment field.

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Where Putting an End to Addiction Is Just the Beginning. The Right Step has been delivering affordable, quality treatment solutions for...