Analyst - Director REQ02283
dunnhumby - Chicago, IL

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dunnhumby is the leader in personalizing the world's experience of retailers and brands. Analyzing data from over 350 million people in 28 countries, we help companies put customers at the centre of every decision. We use our insight to improve customers' retail and brand experience to earn their lifetime loyalty.

Our work with some of the world's biggest retailers and brands has demonstrated that companies which deliver value to customers through personalization become and stay their customers' first choice. This strategic approach to putting the customer first in business improves our clients' like-for-like sales and profit margins – or, put simply, grows measurable value.

Employing more than 1,900 people in 30 offices in Europe, Asia and the


, dunnhumby serves a prestigious list of companies including Tesco, Casino, The Kroger


, Procter & Gamble, Shell, Coca-Cola and Mars. dunnhumby also includes the word of mouth marketing experts BzzAgent and price optimization company KSS Retail.

The Company

We put genius into making sure our clients and our people get to know and treat their essential customer better than anyone else.

We believe our company offers a different way of thinking and a better way to work.

Our core values underpin our culture and are embodied in our behavior.


We put the customer first.

We are the voice of the customer.

We start with the customer at all times and follow the customer to deliver genius insights and actions for our client’s growth and ours.


We are curious by nature.

Our people have an endless appetite to understand, challenge, innovate and learn.


We share a passion about working together.

We are relentless in our positive enthusiasm to give our clients the best to make a dramatic difference to their business and ours.


We work at our best collaboratively and communicate openly with respect and integrity to build trust, over time, for better results.


These core values – customer first, curiosity, passion and collaboration – are the essence of what has always been special about dunnhumby.

General Responsibility

The goal of all of our analyses is to provide shopper / consumer insights that lead to business actions and results.

Our analysts are client-facing and share in the development of strategy and delivery of their work to the client.

You will work directly with our retail partners to better understand their business through the customer lens to drive better and faster decisions.

We use the right combination of behavioral, research and context data to build a customer language and sustainable insight platform to drive strategy, actions plans and measures for our clients.

Our insights are simultaneously driving better execution in many areas such as pricing, promotions, assortment, innovation, local marketing, formats, service and loyalty – all through a consistent view of the customer.

Specific Responsibilities

Conduct custom insight studies in their entirety, from project inception and design through preparation and the delivery of reports and presentations

Scope and assist in the development of client proposals

Query consumer level databases and other data sources with the use of database management software

Distill insights from the analysis to offer client ready business recommendations by identifying meaningful consumer indicators and trends

Ensure your work is disciplined and that you adhere to our quality control procedures

Support the development and launch of new products and services

Present your analysis and recommendations to our clients

Build relationships with key internal and external clients

Experience and Skills

Master's degree or foreign educational equivalent in Mathematics, Mechanical Engineering or other relevant discipline such as Economics, Industrial Engineering, Statistics or Quantitative Analysis

3 years of required experience which must have involved: applying data mining and statistical analysis techniques by using regression, forecasting and behavior-based analytics to make actionable recommendations

Programming in SAS including Base, STAT and MACROS to perform data manipulation and analysis

Use SQL language and SAS to extract data from large databases

Conduct data analysis to design, test and implement strategy for clients

Translate market research analysis results into business and marketing solutions and communicating / presenting the results and recommendations to the key internal / external stakeholders using Microsoft applications like Excel, Word and PowerPoint

Provide leadership to other team members and serving as internal analytic lead across functional departments of company; and, working directly with business partners and clients to design marketing analyses, manage projects and managing client / partner expectations.

Required Skills

dunnhumby - 19 months ago - save job - block
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About this company
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dunnhumby is the world’s leading customer science company. We analyse data and apply new insights from more than 400 million customers...