Analyst 2 (Administrative Analyst)
Judicial Department - State Courts - Eugene, OR

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Job Information

This is an Administrative Analyst position with the Lane County Circuit Court .

The purpose of this position is to perform a variety of complex administrative and analytical duties including research and statistical analysis, policy and program or process analysis, and development and implementation of diverse projects in support of the internal operations of the court. The analyst provides technical assistance to staff and management, training on software and day-to-day issues, and develops resources and training manuals.

Duties & Responsibilities:
Typical job duties may include, but are not limited to, the tasks listed below. Assigned tasks may be changed to accommodate workload and organizational needs.

Research and Special Projects
Perform research on various aspects of court operations. Prepare written narrative, flow charts, and/or statistical reports as needed for the project. Develop recommendations for programs or projects to improve the efficiency or effectiveness of court services. Present recommendations to management and implement as requested.
Respond to requests for public information at the direction of the Trial Court Administrator (TCA) by performing required research and providing written narrative or statistical reports.
Work with other court personnel to detail and document court processes.
Design and conduct studies and research on a variety of operational and administrative matters such as budgeting, personnel, data processing, and organizational structure. Planning and Coordination

Coordinate with court staff to develop detailed narrative and flowchart descriptions of business processes.
Facilitate staff meetings to review current processes and identify areas where revisions can be made to improve efficiency and productivity and/or increase service to users of the process.
Work with the technology support team to develop in-house software by facilitating user meetings, preparing documentation, publishing results, and approving user interfaces.
Identify and develop collection mechanisms and, as necessary, collect statistical data.
Facilitate on-going reviews of the internal processes for the purpose of continuing improvement.
Document each phase of process review, revision, implementation, and monitoring.
Develop and maintain a system for ensuring that desk operations manuals are written, reviewed, revised, and disseminated on a regular basis. Training

Work in tandem with the technical support team to develop and implement training for all court staff on new and existing technology including computer systems, recording systems, document scanning systems, and phone systems.
Coordinate with supervisors and provide computer training for new employees.
Develop training documents for a variety of projects including technology projects, day-to-day operations processes, and work flow processes.
Develop training materials for a variety of topics including software, hardware, and policy and procedure.
Provide ongoing support, information, and guidance to staff and respond to questions arising out of training. Publication, Documentation, and Outreach

Assist with staff communication by coordinating, editing, and publishing the monthly staff newsletter.
Edit and publish a variety of outreach documents including the court’s annual report, special legislative reports, media presentations, media releases, and other reports and documents as needed.
Develop and maintain a collection of resource and reference materials on court operations, management practices, Judicial Department policy statements, UTCRs, SLRs, applicable OARs, state and federal laws, and current court management publications for use by the TCA, the Court Operations Manager, supervisors, and staff.
Develop a network of internal and external resources to utilize in obtaining information.
Coordinate staff and/or volunteers for provision of court tours for school-age and college students.
Develop web content and work with technology support team to keep the court’s web page updated.
Working Conditions

This is a full-time position and the work schedule currently is 8:00 a.m. to 5:00 p.m., Monday through Friday. It is not eligible for overtime compensation for hours worked in excess of 40 per work week.

Occasional phone availability outside of business hours may be required for emergencies or unexpected interruptions to court services and schedules.

Regular in-town travel and occasional statewide or overnight travel may be required.

You must have a valid driver's license and an acceptable driving record or be able to provide an acceptable alternative means of transportation.

Occasional phone and in-person contact with customers who at times are angry, hostile, confused, or frustrated.

Frequent phone and in-person contact with people from diverse backgrounds.

Long periods of sitting may be required.

This is a conventional office environment and the following equipment may be used: telephone, personal computer, copy machine, scanner, and fax machine.

Qualifications & Desired Attributes:
Minimum Qualifications

The qualified candidate must have a bachelor’s degree in business, public or court administration, or a closely related field

AND

at least two years of professional-level experience performing complex administrative and analytical duties.

OR

Any combination of experience and education equivalent to 5 years of professional-level experience related to complex administration and analysis work.

Preference may be given to applicants with experience

performing a variety of analytical duties, including organizing, gathering, and manipulating data; gathering, evaluating, or analyzing information; and preparing and presenting the results in written and/or oral formats;
drafting procedure manuals or documents and training materials; and
facilitating group meetings and staffing committees. Bilingual applicants are encouraged to apply.

Application Processing

Depending on the volume of applications received for this recruitment, you should allow four weeks after the close date to be notified concerning the review of your application.

This job announcement may be used to fill future vacancies in this class of work. Apply now if you are interested in this/or future vacancies.

Application Screening

In order to evaluate your experience as it relates to this position, we need your responses to the supplemental questions. Please respond completely to the supplemental questions in the space provided; they will be the sole basis for determining which applicants, among those who meet the minimum qualifications, will be provided an interview. Failure to respond to each question in the space provided for that question, or to submit your resume in the space provided for your resume, may result in disqualification of your application.

The space provided will expand to accommodate additional text beyond the area shown. You may cut and paste text into the space provided from a word processing program, such as Word, WordPerfect, or Notepad. Please do not exceed two pages of text (or approximately 2,500 characters) for each answer.

Your application materials must be consistent in order to be considered. If the information contained in your answers to each of the supplemental questions is not reflected in your work history, your application may be removed from consideration.

Please note that your responses will also be evaluated for English usage, grammar, spelling, and punctuation.

Inquiries and Requests for Alternate Formats

Please direct inquiries and/or requests for an alternate format to complete the screening process, by the closing date of this announcement, to:

Mail:
Lane County Circuit Court
Trial Court Administrator's Office
125 East 8th Avenue
Eugene, OR 97401

Telephone:
(541) 682-4166

TTY:
Oregon Relay Service - 711

Please be prepared to describe the alternate format(s) needed.

Technical Support

If you are having technical difficulties applying for this position, please read the "Online Employment Application Guide" or our "Applicant Frequently Asked Questions" page.

Additional Information:
Salary

The Judicial Department's practice is to begin employees at the first pay step. However, a higher starting pay rate may be considered depending upon the applicant's current salary and benefits, education, and experience. For current non-temporary OJD employees, JDPR 4.03(3)(d) states that upon promotion an employee shall normally receive a one-step pay increase from the employee’s current pay rate (not including differentials under JDPR 4.07) to the next higher rate in the salary range to which the employee is promoted. JDPR 4.03(3)(e) states that upon transfer to another position with the same salary range, the transferring employee retains the same pay rate.

Click here for additional information regarding furloughs, salary increases, and cost of living adjustments for the 2011-2013 biennium.

Conduct Expectations

Because of the Oregon Judicial Department's role in providing justice and upholding the rule of law, employees of the Department are required to meet the highest standards of professional conduct and ethics while on the job, and also to maintain those same high standards when taking actions in their personal lives that could reflect on the Department.
Criminal History Check

The selection process includes a criminal history check using the Law Enforcement Data System (LEDS). Felony convictions may be an automatic bar to employment. Misdemeanor convictions will be reviewed on a case-by-case basis and may be a bar to employment if the circumstances of the crime are directly related to the duties and responsibilities of the position for which application is made.

Depending on the job, in addition to the criminal history check described above, you may be required to pass an Oregon State Police/Federal Bureau of Investigation background check and consent to finger printing by the Oregon State Police. This is necessary due to the access level and handling of sensitive and confidential data required of some jobs.

Visa Sponsorship

The Oregon Judicial Department does not offer H1-B Visa sponsorship. Within three days of hire, you will be required to complete the United States Department of Homeland Security's I-9 form confirming authorization to work in the United States.

Bilingual Pay Differential

Some employees may be assigned to use bilingual skills in the regular performance of the employee's duties. An employee who, as assigned in writing by the administrative authority, uses bilingual skill(s) (including American Sign Language) in the performance of assigned duties and who passes the bilingual skill proficiency test(s) approved by the State Court Administrator, shall receive a monthly pay differential equal to an additional step for the duration of each assignment as determined by the administrative authority.

THE OREGON JUDICIAL DEPARTMENT IS AN EQUAL OPPORTUNITY, AFFIRMATIVE ACTION EMPLOYER COMMITTED TO A DIVERSE WORK FORCE. WE RESPECT, REFLECT, AND RESPOND TO THE DIVERSE PEOPLE WE SERVE.

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State of Oregon - 23 months ago - save job - copy to clipboard