T-Mobile USA is a national provider of wireless voice, messaging, and data services capable of reaching over 268 million Americans where they live, work, and play. In a world full of busy and fragmented lives, we at T-Mobile USA, Inc. have the idea that wireless communications can help. The value of our plans, the breadth of our coverage, the reliability of our network, and the quality of our service are meant to do one thing; help you stick together with the people who make your life come alive. That's why we're here.
Credit Risk Analyst
As part of the Portfolio Credit Risk (PCR) team, the Credit Risk Analyst will reside on the Commercial Credit Policy team and primarily support manual credit evaluations for commercial customers. This position will utilize analytical, organizational and communication skills to review the credit worthiness of existing and prospective business customers to find innovative ways of meeting the customer's needs while appropriately mitigating T-Mobile's risk.
Manage the Credit Override Requests (PCR Override). Ensure all requests are responded to within the established service level agreement (SLA).
Maintain and report on PCR Override reviews.
Use both verbal and written communication skills to articulate PCR Override decisions and credit processes to various levels of sales leadership.
Find creative solutions to promote profitable growth with commercial customers.
Assist with testing and monitoring changes to commercial credit policy.
Assist with monthly reporting on commercial applications and account origination.
Ability to influence and lead positive change to business processes by creating and recommending actionable solutions that are aligned with business objectives
Ad hoc support to management or business partners
Bachelor degree in Business or equivalent work experience
Experience in Credit Risk Management, Fraud, Manual Review
Proficiency in MS Excel, Word, and PowerPoint
Strong problem-solving, verbal and written communication skills
Ability to manage multiple tasks and tight deadlines
Highly motivated and comfortable working in cross-functional teams interacting with multiple levels of management
Wireless/Telecom experiences a plus
Experience with commercial credit files a plus
offers a full range of comprehensive benefits, including medical, dental, vision, as well as matching 401(k),
generous paid time off programs, mobile phone and service discounts, tuition reimbursement, free parking - not to mention a fun and business casual work environment.
is an equal opportunity employer (EOE). We strongly support diversity in the workforce.
As America’s Un-carrier, T-Mobile US, Inc. is redefining the way consumers and businesses buy wireless services through leading...